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CoralTree Hospitality · 2 weeks ago

Room Inspector

San Francisco, CA

Full-time

Onsite

Entry, Mid Level

$28.50/hr - $28.50/hr

2+ years exp

CoralTree Hospitality is seeking a Room Inspector for the Galleria Park Hotel, a top-rated hotel in San Francisco. The role involves inspecting room cleanliness and ensuring that housekeeping standards are met while assisting staff to provide excellent guest service.

CateringEventsHospitalityHotelRestaurants

Responsibilities

Verify room status on ALICE; report discrepant rooms; prioritize and update status of check-out rooms

Inspect supply levels, cleanliness and organization of floor closets and assign staff to rectify situation

Check room attendant’s closet for proper supplies, neatness, cleanliness or mechanical problems

Inspect rooms cleaned by assigned room attendants using ALICE to ensure rooms are up to hotel standards and follow up with necessary corrections

Check vacant rooms, verify status and update status of discrepant rooms throughout shift as well as check DNR rooms for status

“Mark” dirty sheets of randomly selected assigned rooms and follow up to ensure attendants have changed sheets

Accommodate guest requests for housekeeping items or additional supplies expediently and courteously. Follow up on delivery and return of all such items

Monitor and handle guest complaints to ensure guest satisfaction

Document pertinent information in departmental log book

Complete all paperwork and closing duties before leaving. Review status of assignments and any follow-up action necessary

Check PM reports for accuracy and completeness. Complete night counts in accordance with departmental standards

Assist in other areas of Housekeeping as assigned as well as attend designated meetings

Make up cribs and rollaway beds

Qualification

Room Attendant experienceCleaning techniques knowledgeChemical handling knowledgeEnglish communicationAttention to detailGuest relations experiencePhysical endurance

Required

2-3 years experience as Room Attendant

Knowledge of proper cleaning techniques, requirements and use of equipment

Knowledge of proper and safe chemical handling

Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding

Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision

Ability to: a) maintain hotel standards, policies and procedures, b) prioritize and organize work assignments, direct performance of assigned staff and follow up with corrections where needed

Endure various physical movements throughout the work areas

Ability to lift, bend, stoop, carry, push or pull heavy loads. May require lifting bundles of linen weighing up to 50 lbs