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WorkWave · 1 month ago

Account Manager - SMB Sales

United States

Full-time

Remote

Entry, Mid Level

$65K/yr - $105K/yr

2+ years exp

WorkWave is a company that builds innovative software and fintech solutions for various service industries. They are seeking a driven Account Manager to engage with SMB RealGreen customer accounts, understand their business needs, and deliver product demonstrations while achieving sales targets.

Enterprise Resource Planning (ERP)Enterprise SoftwareMobile PaymentsSaaSSoftware

Responsibilities

Proactively engage with assigned SMB RealGreen customer accounts to understand business needs and communicate product value

Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health

Conduct regular QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities

Deliver tailored product demonstrations aligned to customer priorities and demo certification standards

Manage the expansion sales cycle: from discovery, negotiation, and closing (including preparation of sales agreements)

Upsell and cross-sell additional products and services to drive ARR

Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas

Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce

Qualification

Sales pipeline managementConsultative sellingSalesforceNegotiation skillsPresentation skillsInterpersonal skillsOrganizational skillsSelf-motivation

Required

2+ years of demonstrated success in a sales or business development role, with a proven ability to meet or exceed targets

Strong communication, negotiation, and interpersonal skills - able to build credibility and rapport quickly with client stakeholders

A consultative approach to selling, with the ability to understand client needs and align them to the right solutions

Proven experience managing a sales pipeline and advancing opportunities through the full sales cycle

Highly organized and self-motivated, with the ability to work independently, prioritize effectively, and manage multiple deals simultaneously

A drive to deliver value to every customer interaction

Familiarity with Salesforce and Salesloft

Benefits

Robust benefits package, including health and dental and 401k with company match

Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays

Up to 4 weeks paid bonding leave

Tuition reimbursement

Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!

24/7 access to virtual medical care with Teladoc

Quarterly awards based on peer nominations

Regional discounts and perks

Opportunities to participate in charitable events and give back to the community