WorkWave · 2 months ago
Account Manager - SMB Sales
Holmdel, NJ
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $65K/yr
2+ years expWorkWave is a company that builds innovative software and fintech solutions for service professionals. They are seeking an Account Manager to drive customer expansion and deliver ongoing value to clients, focusing on building relationships and managing the sales cycle for SMB customers.
Enterprise Resource Planning (ERP)Enterprise SoftwareMobile PaymentsSaaSSoftware
Responsibilities
Proactively engage with assigned SMB RealGreen customer accounts to understand business needs and communicate product value
Build and maintain relationships with key client stakeholders to ensure long-term partnerships and account health
Upsell and cross-sell additional products and services to drive ARR
Operate with a unique blend of efficiency, speed, and persuasive communication to drive results in the SMB sales segment
Manage the expansion sales cycle: from discovery, negotiation, and closing (including preparation of sales agreements)
Maintain a healthy pipeline of whitespace opportunities; achieve monthly, quarterly, and yearly ARR quotas
Conduct QBRs (Quarterly Business Reviews) and account planning sessions to align on goals and identify growth opportunities
Deliver product demos aligned to customer priorities and demo certification standards
Ensure accurate forecasting, CRM hygiene, and pipeline management within Salesforce
Qualification
Required
2+ years of demonstrated success in SMB sales, with a proven ability to meet or exceed targets
Strong communication, negotiation, and interpersonal skills - able to build credibility and rapport quickly with client stakeholders
A consultative approach to selling, with the ability to understand client needs and align them to the right solutions
Proven experience managing a sales pipeline and advancing opportunities through the full sales cycle
Bring a disciplined, self-motivated working style to manage multiple deals at once
A drive to deliver value to every customer interaction
Familiarity with Salesforce and Salesloft
Benefits
Health and dental
401k with company match
Flexible Time Off policy
Generous PTO plan (role dependent)
Paid holidays
Up to 4 weeks paid bonding leave
Tuition reimbursement
Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!
24/7 access to virtual medical care with Teladoc
Quarterly awards based on peer nominations
Regional discounts and perks
Opportunities to participate in charitable events and give back to the community
Company
WorkWave
WorkWave is a provider of software and solutions that help mobile service companies thrive.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$8.3MKey Investors
HgTA AssociatesKey Venture Partners
2022-03-30Secondary Market
2021-06-22Private Equity
2021-06-22Acquired
Leadership Team
Kevin Kemmerer
Chief Executive Officer
Greg Doran
CFO
Recent News
2025-11-05
2025-09-12
Company data provided by crunchbase