MassMutual Ascend · 1 week ago
Technical Analyst
Cincinnati, OH
Full-time
Hybrid
Entry, Mid Level
2+ years expMassMutual Ascend is a leading provider of annuities committed to enhancing financial futures. The Technical Analyst will support the Policy Administration system by resolving issues, enhancing system functionality, and collaborating with IT teams and end-users.
Financial ServicesInsurancePersonal FinanceRetirementWealth Management
Hiring Manager
Maggie Murray
Responsibilities
Maintains and configures LifePro to ensure application integrity and reliability: Consults with operational users and other IT Professionals to resolve problems. Implement and communicate enhancements to improve reliability, performance, and functionality. Responds to service requests
Prepares technical requirements for program development, logic, coding, and corrections: Documents and communicates systems support issues to end-users. Collaborates with stakeholders to develop new products and processes. Work with vendors on documenting bug fixes and defining system enhancements
Contributes to test plan creation, testing, debugging, and other project responsibilities
Performs other duties as assigned
Qualification
Required
Bachelor's Degree or equivalent experience in Information Technology, Business, or a related discipline
2 to 5 years of related experience
Basic SQL Inquiry skills
Proficient communication skills
Preferred
Understanding of Business Processing, New Business, Claims, Policy Owner Services, Loans, Withdrawals
Policy Administration System knowledge
Benefits
Competitive salaries
Incentive and bonus opportunities
Total Rewards at a Glance
Company
MassMutual Ascend
MassMutual Ascend (previously Great American Life) At MassMutual Ascend, we are committed to going above and beyond – so when it comes to your financial future, the impossible feels possible.
501-1000 employees
H1B Sponsorship
MassMutual Ascend has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (6)
2023 (2)
2022 (2)
2021 (6)
Funding
Current Stage
Late StageLeadership Team
Chad Stewart
SVP & Chief Information Officer
Michael Haney
Divisional Senior Vice President & CRO
Recent News
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