Cisco · 3 days ago
Invoice to Cash Transformation Project Manager
Durham, NC
Full-time
Hybrid
Mid, Senior Level
$109K/yr - $145K/yr
5+ years expCisco is a leading technology company focused on revolutionizing how data and infrastructure connect. They are seeking an Invoice to Cash Transformation Project Manager to drive transformation initiatives, improve operational efficiency, and enhance cash collection processes by collaborating with various teams across Finance, IT, and Operations.
Communications InfrastructureEnterprise SoftwareHardwareSoftware
Responsibilities
Identify and address project risks, predict roadblocks, and establish integration points between teams to ensure successful outcomes and project Act as a subject matter authority (SME) for the Order-to-Cash (O2C) process, particularly in Country Enablement projects and in enabling subscription-based offers, ensuring remarkable integration of operational processes, alignment with Cisco policies and operational controls, and scalability of global systems, and collaborate with IT, Finance, and Operations teams to optimize the O2C lifecycle
Optimize and automate ordering, invoicing, cash collection and dispute by applying expertise in Cisco Commerce platforms, ERP, and B2B processes, reducing manual efforts and improving operational efficiency and user experience
Analyze metrics and critical business needs to provide actionable insights that enable continuous advancements in processes and systems that deliver return on investment
Prepare compelling, data-driven presentations for leadership, addressing business problems, operational risks, growth opportunities, and proposed solutions
Identify business and User Acceptance Testing (UAT) scenarios, review test cases, collaborate with end users to validate solutions, ensuring business-critical requirements are met
Work closely with IT and the Finance Transformation Office to address issues identified during testing and ensure alignment with policies and controls
Drive effective organizational change and training programs for functional partners ahead of system releases, ensuring smooth adoption of new solutions
Provide post-go-live normalization support, including resolving production issues and ensuring operational stability during the transition phase
Lead initiatives that implement standard methodologies, optimize processes, and introduce innovative solutions to improve operational efficiency, scalability, and customer experience
Build and strengthen business partnerships across Cisco, serving as the I2C (Invoice-to-Cash) point of contact for projects
Support the management of complicated requirements, integrating business needs with technical feasibility, and propose solutions to align with the roadmap
Qualification
Required
Bachelor's degree and 5+ years of multifaceted experience preferably with a large multinational corporation
Strong expertise in Quote-to-Cash (Q2C) processes, with particular emphasis on Finance operations, order processing, subscription management, invoicing, cash collections and dispute management
5+ years of project management experience with a focus on driving operational process improvement projects and/or Enterprise projects
Hands-on experience with Cisco Commerce systems or similar platforms and ERP systems such as Oracle or SAP
Preferred
Knowledge of Collections Management tools such as High Radius
Shown ability to define, track, and analyze operational metrics, knowledge in tools like Power BI desired
Expertise in project management methodologies such as Agile or Waterfall, and tools like Jira, MS Project, SharePoint or Smartsheet
Continuous improvement mentality to handle risks, overcome issues, and deliver innovative solutions under demanding priorities
Desired certifications include PMP, Certified ScrumMaster (CSM), or Agile/Lean Six Sigma credentials
Strong Microsoft Excel and PowerPoint skills
Data driven with strong analytical & problem-solving skills
Ability to handle several tasks and work through problems independently
Excellent communicator that works at all levels of an organization with the ability to influence others
Benefits
Medical, dental and vision insurance
A 401(k) plan with a Cisco matching contribution
Paid parental leave
Short and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
Paid year-end holiday shutdown
4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year
Flexible vacation time off program
80 hours of sick time off provided on hire date
Up to 80 hours of unused sick time carried forward
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Annual bonuses subject to Cisco’s policies
Company
Cisco
Cisco develops, manufactures, and sells networking hardware, telecommunications equipment, and other technology services and products. It is a sub-organization of Cisco Press.
10001+ employees
H1B Sponsorship
Cisco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1238)
2024 (1231)
2023 (1273)
2022 (2127)
2021 (1991)
2020 (1173)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-02-13IPO
Leadership Team
Chuck Robbins
Chair and CEO
Carl Solder
Chief Technology Officer - Cisco System Australia/New Zealand
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