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Latham & Watkins · 2 weeks ago

Business Development Senior Advisor – CRM Enablement

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff

$245K/yr - $260K/yr

8+ years exp

Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The Business Development Senior Advisor is responsible for driving the strategic adoption and optimization of CRM platforms across the firm, partnering with BD teams to launch initiatives and deliver reports to senior leadership.

Law Practice

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Leading the identification and documentation of business requirements, collaborating with BD teams and partners to solve business challenges, supporting business plans and BD efforts, protecting relationships, and improving efficiency

Identifying opportunities to leverage relevant CRM and other elements of the MarTech stack to sharpen, deploy, and monitor business planning, as well as developing Key Performance Indicators (KPIs), dashboards, and enablement tools, and serving as a senior point of contact to ensure the efficient operation of CRM tools, while partnering with data analytics teams to leverage data for business intelligence

Designing and delivering targeted training programs for diverse user groups, facilitating user feedback sessions, championing peer-to-peer learning, and working closely with technology trainers and BD professionals on continuous learning programming

Developing use case libraries, workflows, advanced analytics, and success metrics, while conducting needs assessments and creating business cases for system enhancements, including the adoption and use of Artificial Intelligence (AI) in CRM tools, ensuring the firm remains at the forefront of client engagement technology

Developing and maintaining strong working relationships with firm leadership and subject matter experts to gather essential feedback on materials, while collaborating cross-functionally to ensure business development activities are unified, consistent, and aligned with firm goals, coordinating with BD and partner leadership to ensure messaging alignment and stakeholder buy-in, and monitoring adoption metrics to develop corrective action campaigns

Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Qualification

CRM platformsMicrosoft Dynamics 365Business developmentSales cycle understandingStakeholder influenceTraining program deliveryInterpersonal skillsWritten communicationVerbal communication

Required

Possess deep subject matter expertise in CRM platforms (Microsoft Dynamics 365 or similar enterprise systems) and the ability to build and deliver training programs on relevant MarTech platforms, including adult learning principles and learning modalities

Demonstrate a robust understanding of the sales cycle, sales pipeline, and processes to create successful outcomes, in addition to an understanding of legal industry business development processes, including client relationship management, pitch preparation, and cross-selling strategies

Exhibit exceptional and professional interpersonal skills (e.g., active listening), including superior written and verbal communication skills, and the ability to build relationships and influence stakeholders at all organizational levels

A bachelor's degree in Business Administration, Marketing, Technology, or a related field

A minimum of eight (8) years of progressively responsible business development and marketing experience in a legal or professional services environment

A minimum of ten (10) years of cumulative experience

Preferred

A Master of Business Administration (MBA) or advanced degree, preferably

Benefits

Healthcare, life and disability insurance

A generous 401k plan

At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure

Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)

Professional development programs

Employee discounts

Affinity groups, networks, and coalitions for lawyers and staff

Company

Latham & Watkins

Glassdoor4.3

Latham & Watkins is a global law firm with more than 3,500 lawyers in its offices located in Asia, Europe, the Middle East and the United States.

Founded in 1934

New York, US

1001-5000 employees

http://www.lw.com

H1B Sponsorship

Latham & Watkins has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (70)

2024 (66)

2023 (65)

2022 (52)

2021 (53)

2020 (30)