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Save the Children US · 7 hours ago

Advisor, Knowledge Management, Learning & Communications, PRO-WASH & SCALE (P3)

Fairfield, CT

Full-time

Hybrid

Mid, Senior Level

$84K/yr - $94K/yr

5+ years exp

Save the Children is a global organization dedicated to improving the lives of children. The Advisor for Knowledge Management, Learning, and Communications will lead efforts in knowledge sharing and event management to enhance the PRO-WASH & SCALE initiative, focusing on food and nutrition security in emergency settings.

CharityMedicalNon Profit

Responsibilities

Implement a strategic knowledge management and communications approach to PRO-WASH & SCALE activities, tailoring knowledge sharing events/products and their socialization to specific audiences for maximum impact

Develop and update program materials—in collaboration with technical team members—that promote and increase understanding of PRO-WASH & SCALE’s work, including but not limited to: Maintain and update the FSN Network website, working in collaboration with the designers and others as needed

A monthly newsletter

Event materials, i.e., conferences, trainings, etc

Social media channels, including LinkedIn and Youtube

Develop learning products that reflect industry standards in adult learning, knowledge transfer and application, by working closely with technical team members and partners. This will include: Recommend product formats that will facilitate the intended audience’s learning

Develop, and adhere to, uniform standards, formats, and style guidance for publications, materials, and presentations

Copy-edit to ensure consistent tone, voice, flow, and structure

Review and revise content according to style guide, and in collaboration with technical teams for accuracy

Ensure content is 508 compliant

Provide formatting and graphic design support, i.e. template/layout development, illustration suggestions, and working with graphic designers, as needed

Identify and manage consultants and vendors working on special projects, e.g. instructional design, translations, interpretation, and copy-editing

Update and design socialization plans for key audiences: Update audience mapping, as needed

In collaboration with Technical Leads and Project Director, ensure that PWS products and activities address the learning needs of its audiences and work with internal teams, consortium partners, implementing partners, and donors

Proactively disseminate products, events, and materials to relevant websites

Contribute intentionally to PRO-WASH & SCALE’s learning and continuous improvement culture, working closely with the team to: Conduct after-action reviews

Facilitate pause and reflect sessions

Track the production and dissemination of Collect and analyze performance indicator data, e.g. number of resource downloads from the website, number of newsletter opens/clicks, etc

Update internal PRO-WASH & SCALE Monitoring and Evaluation (M&E) database based on KM/communications-related activities

Lead the planning of PRO-WASH & SCALE’s online and in-person events ensuring well prepared and high-quality events

Ensure meetings and events are designed to be interactive, engaging, and participatory. Work with technical teams to apply adult learning and participative approaches

Engage and communicate with diverse audiences throughout the planning process, including donor representatives, partner organizations, presenters/speakers, vendors, and others

Manage events, in collaboration with the technical team. Lead on outreach and dissemination, and support logistics, including: Online platform and registration management

Detailed implementation plans with clear roles and responsibilities for each team member

Production, review, and finalization of meeting materials, e.g. slide decks and handouts/downloads

Participatory components, e.g. polls and/or breakout rooms

Facilitation guide preparation

Back-end technical support during the event

Day-of facilitation

Post-event tasks and capturing of lessons learned for continuous improvement

Qualification

Knowledge managementEvent planningWebsite managementAdobe Creative SuiteSocial media managementAdult learning principlesGraphic design collaborationWebinar facilitationInternational travel willingnessProfessional English proficiencyFrench proficiencySpanish proficiencyArabic proficiencyCommunication skillsTeam collaboration

Required

Minimum of a bachelor's degree or equivalent experience, plus at least 5 years of relevant experience

Demonstrated experience in designing, developing, and implementing KLC plans, activities, and products

Demonstrated experience in strategic event planning, design, and implementation – both online and in-person

Demonstrated experience in website management, social media, publication production, newsletters, including platforms such as Mailchimp, LinkedIn, and other channels

Demonstrated experience in working with graphic designers, interpreters, translators, and other vendors

Demonstrated experience in using Adobe Creative Suite software, especially InDesign

Demonstrated experience in applying participatory and engaging event facilitation techniques and structures that adhere to adult learning principles

Demonstrated experience in running webinars, preferably using Zoom

Professional proficiency in MS Office suite

Professional proficiency in spoken and written English

Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally

Able and willing to travel internationally and domestically up to 10% of the time

Preferred

Familiarity with United States Government-funded humanitarian and food security projects

Experience ensuring specific graphic design/branding guidelines are followed

Familiarity with Section 508

Professional proficiency in French and/or Spanish and/or Arabic

Experience communicating on international development and humanitarian topics such as food security, nutrition, program design and implementation, and monitoring and evaluation

Experience working in a low-income country in international development or emergency programs

Benefits

Flexible schedules and time off: Flexible schedules, generous PTO, 11 paid holidays plus 2 floating holidays, and hybrid working opportunities

Health: Competitive health care, dental and vision coverage for you and your family

Family: A variety of paid leaves: caregiver, parental/adoption, critical child illness and fertility benefits

Employee Rewards Program: Annual merit increases and/or additional incentives for eligible employees

Retirement: A retirement savings plan with employer contributions (after one year)

Wellness: 15 safety and wellness days annually (if hired on or after July 1, safety and wellness days prorated to 8 days), mental health benefits and support through Calm and company-hosted events

Employee Assistance Program: free and confidential assessments, short-term counseling, referrals, and follow-up services

Learning & Growth: Access to internal and external learning & development opportunities and mentorships

Company

Save the Children US

Glassdoor3.9

Save the Children is the leading independent organization creating lasting change in the lives of children in need in the United States and around the world.

Founded in 1932

Fairfield, Connecticut, USA

1001-5000 employees