University of Chicago · 2 months ago
Manager, Administrative Enterprise Applications
Illinois: Chicago
Full-time
Hybrid
Mid, Senior Level
$140K/yr - $150K/yr
7+ years expThe University of Chicago is seeking a Manager of Administrative Enterprise Applications to provide operational leadership for a team of developers and analysts. This role is responsible for translating strategy into execution, managing team operations, and ensuring the successful implementation and support of administrative applications.
Higher Education
Responsibilities
Translates strategic goals and project plans into actionable daily tasks and coordinated workstreams
Assigns and prioritizes work, leads team standups, and coordinates team delivery to meet project timelines
Serves as the first point of escalation for operational issues and escalates to the Director as needed
Conducts regular 1:1s and performance reviews; supports professional development and coaching of team members
Supports team development by fostering a culture of innovation, flexibility, and continuous learning
Monitors team adherence to SLAs, change management, documentation, and quality assurance standards
Tracks and reports operational KPIs and performance metrics; communicates risks, blockers, and anomalies to the Director
Coordinates team readiness for changes, releases, and updates; ensures adherence to release/change protocols
Manages delivery of projects and releases when a PMO project manager is not assigned
Collaborates with assigned PMO project managers to execute project plans and ensure task accountability and resource alignment
Oversees the support development, testing, and deployment of secure, reliable, and customer focused application solutions and services
Collaborates with IT teams and stakeholders to understand business needs and translate them into actionable solutions
Promotes adherence to accessibility, data governance, and institutional technology standards
Fosters a culture of innovation and experimentation within the team
Identifies opportunities to improve processes, tools, and workflows aligned with EAS priorities
Pilots emerging technologies, frameworks, or models that support strategic institutional goals
Coordinates with business and academic partners to support enterprise applications
Represents the team in internal ITS and EAS meetings or working groups as assigned
Supports demos, collects feedback, and ensures transparency in delivery
Enforces compliance with University policies, accessibility standards, and ethical AI use guidelines
Supports documentation and audit-readiness of deployed systems
Hires staff, including permanent, term, and contracting resources to meet evolving organizational needs
Provides oversight and management of vendor-assigned resources, ensuring alignment with project goals and expected work outcomes
Designs, develops, and implements templates and tools to strengthen and enhance process management, work coordination, customer service, and operational efficiency
Collaborates with EAS leadership to align on common standards, toolsets, and scalable operational practices
Champions the development of new internal standards where needed to improve cross-functional delivery and accountability
Partners with other ITS and EAS leaders to ensure tight integration of automation initiatives with existing services and systems
Identifies and develops integration points that promote shared goals and reduce fragmentation across EAS units
Represents the Administrative Applications team in strategic planning discussions to ensure their initiatives are scaffolded into the broader ITS framework
Participates in workforce planning discussions by providing insights into team capacity and delivery timelines
Contributes to cross-team collaboration and shared goals
Manages employees by establishing annual performance goals, allocating resources, assessing annual performance, and determining individual merit, incentive and/or promotional increases. Provides technical oversight and develops standards, guidelines, and processes for application systems
Formulates and defines specifications for complex installations, maintenance, and upgrades. Identifies and analyzes performance and capacity issues
Performs other related work as needed
Qualification
Required
Minimum requirements include a college or university degree in related field
Minimum requirements include knowledge and skills developed through 7+ years of work experience in a related job discipline
Preferred
Extensive experience managing or leading teams focused on application development
Business process evaluation, design, and process improvement
Background in higher education or research environments, preferably in an R1 research institution
Cloud-native application deployment, application integration, RPA development and deployment, and/or AI development
Prior experience with project management methodologies (Agile, PMP) and change management practices
Understanding of key concepts of application development and enterprise integration
Proficient in software platform product evaluation and selection
Familiarity with enterprise systems, data analysis, data platforms, AI tools, machine learning, RPA, cloud infrastructure, or enterprise systems
Build frameworks and standards from inception, balancing agility with long-term scalability
Proven ability to deliver solutions and manage project life cycles
Proven ability to lead teams in a collaborative, consultative, and proactive manner while championing professional development
Strong leadership and team management skills, coach and develop diverse talent
Translate strategic goals into actionable technical initiatives
Excellent communication and stakeholder engagement skills
Demonstrated ability to manage competing priorities in a fast-paced, evolving environment
Commitment to inclusive design, accessibility, and ethical technology use
Strong analytical and problem-solving skills with a focus on continuous improvement
Strong collaborator who excels at working across organizational boundaries and aligning with shared priorities
Benefits
The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off.
Company
University of Chicago
One of the world’s great intellectual destinations, the University of Chicago empowers scholars and students to ask tough questions, cross disciplinary boundaries, and challenge conventional thinking to enrich human life around the globe.
10001+ employees
H1B Sponsorship
University of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (341)
2024 (318)
2023 (285)
2022 (233)
2021 (179)
2020 (172)
Funding
Current Stage
Late StageLeadership Team
Benedicte Nolens
Distinguished Executive in Residence
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