John Hancock · 8 hours ago
Senior Underwriting Consultant
United States
Full-time
Remote
Senior Level
$86K/yr - $155K/yr
7+ years expJohn Hancock is a leading international financial services provider, and they are seeking a Senior Underwriting Consultant. The role involves evaluating high-impact applications, guiding junior colleagues, and ensuring adherence to underwriting policies while managing complex cases.
Financial ServicesMedicalSecurity
Responsibilities
In addition to those performed by Underwriter Consultants - identify and provide solutions to work related problems and issues (i.e. Work flow, systems)
Negotiate and manage time and resources to meet deadlines and service times
Provide training and act as an information resource for more junior underwriters
May process all aspects of auditing, formal appeal reviews and contestable claim review
Audit applications underwritten to ensure underwriting decisions, correspondence and administrative processing have been followed in accordance with established guidelines and policies
Audit medical record summaries to ensure documentation is in accordance with our established guidelines
Assist management with various research projects pertaining to risk assessment
Process formal underwriting appeals and complaints
Review underwriting fraud referrals for appropriateness and assist management with book of business reviews
Review contestable claims for potential misrepresentation during underwriting
Maintain good relationships within a self-directed team environment
Project a professional image and serve as an example to junior staff
Manage all aspects of underwriting process for most complex cases
Serve as a subject matter expert for more junior colleagues and management
Process formal underwriting appeals and complaints
Manage underwriting fraud referrals for appropriateness and assist management with book of business reviews
Assist management with staff training and consults
Qualification
Required
College graduate or business equivalent
Preferably 7 or more years of underwriting experience or exposure
Strong knowledge of underwriting function; Sound knowledge of John Hancock's various businesses
Strong knowledge of referral areas
Strong organizational, communication and interpersonal skills
Strong analytical skills; ability to define, research and resolve problems
Excellent ability to create and maintain customer relationships
Ability to prioritize and work effectively under deadlines balancing published service times with an appropriate customer focus
Strong ability to comprehend, retain and apply current technical information to daily work issues
Strong knowledge of company plans, riders, benefits and illustrations
Strong knowledge of medical science, technology and terminology and their impact on morbidity
Benefits
Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
Financial education and counseling resources
Up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
The full range of statutory leaves of absence
Company
John Hancock
John Hancock provides financial solutions, including life insurance, mutual funds, and long-term care insurance.
10001+ employees
H1B Sponsorship
John Hancock has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (53)
2023 (44)
2022 (53)
2021 (45)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
H
Hector Martinez
Head of Insurance
Recent News
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