CAMPBELL COMPANIES · 2 months ago
Enterprise Solutions and Experience Manager
Salt Lake City, UT
Contract
Onsite
Senior Level
5+ years expCAMPBELL COMPANIES is seeking an Enterprise Solutions and Experience Manager to enhance internal operations and elevate customer and employee experiences through digital solutions. This role involves leading cross-functional teams to align technology initiatives with business goals and overseeing the architecture of core enterprise systems such as Microsoft Dynamics 365 and CRM platforms.
HardwareMachinery ManufacturingManufacturingTransportation
Responsibilities
Contribute to the design and execute a forward-looking enterprise application roadmap in alignment with digital transformation goals and objectives
Champion digital transformation initiatives that modernize legacy systems, enhance enterprise agility, and foster innovation
Collaborate with cross-functional teams and partner with business leaders to align technology investments with long-term strategic goals while identifying opportunities for digital innovation and operational efficiency
Stay informed on industry trends and emerging technologies to influence future-state architecture and strategic investments
Oversee the implementation and optimization of enterprise platforms (e.g., CRM, ERP, CMS, collaboration tools) using no-code/low-code platforms (e.g., Power Apps, Salesforce Flow), enabling rapid solution delivery, streamlined workflows, and scalable process automation across business functions
Lead transformation efforts to streamline end-to-end GTM processes, reduce manual overhead, and improve agility, data integrity, and alignment with strategic initiatives
Establish and enforce governance frameworks, architectural standards, and best practices for enterprise application lifecycle management
Manage third-party integrations to ensure seamless, secure, and scalable data flow across systems
Collaborate with end-users, customers, support teams, and Digital/IT teams to deliver intuitive, accessible, and impactful digital experiences
Use data and feedback to continuously improve user journeys across digital channels
Drive adoption and change management strategies to ensure successful rollout of new solutions
Drive continuous improvement across enterprise systems to enhance performance, reliability, and scalability
Monitor system health, manage upgrades, and ensure compliance with cybersecurity and data governance standards
Lead incident response and root cause analysis for critical system issues, ensuring timely resolution and knowledge sharing
Lead the development and execution of a dynamic product roadmap that enhances customer and employee experiences, automates business processes, and translates complex needs into actionable technical solutions
Foster a culture of innovation, accountability, and continuous learning across cross-functional teams
Serve as the enterprise process owner for customer-facing systems, bridging the gap between technical teams and business leaders to ensure shared understanding and outcomes
Manage a portfolio of business system projects, ensuring delivery within scope, timeline, and budget while achieving measurable business outcomes
Lead change management initiatives to drive adoption of new systems and processes across the organization
Develop and deliver training programs and support materials to empower end users and maximize system utilization
Champion continuous improvement through user feedback loops and adoption strategies to maximize ROI on digital investments
Maintain comprehensive documentation of systems architecture, business process flows, configurations, and standard operating procedures
Collaborate with Digital/IT, security team to ensure all business systems meet cybersecurity, privacy, and compliance requirements
Qualification
Required
Bachelor's degree in Information Systems, Business, Computer Science, or related field
5+ years of progressive experience in enterprise systems, business analysis, or solution delivery, including at least 1 year in a leadership or strategic role
Proven track record of leading cross-functional teams and delivering complex enterprise initiatives across business operations
Deep knowledge of enterprise business applications, including ERP systems (Microsoft Dynamics 365), CRM platforms (Salesforce, Dynamics 365), and BI/reporting tools (Power BI, Tableau)
Strong grasp of enterprise architecture, integration frameworks, and system interoperability
Familiarity with agile and hybrid delivery methodologies in large-scale environments
Solid understanding of data governance, system security, and regulatory compliance frameworks (e.g., SOX, HIPAA, GDPR)
Experience with business process modeling, requirements gathering, gap analysis, and solution design
Demonstrated success in leading change management and organizational transformation initiatives
Strong understanding of end-to-end customer-facing and operational processes such as: Order to Cash, Source to Pay, Service to Cash, Contract to Renew, Prospect to Quote, Inventory to Delivery, Rent to Return, Forecast to Plan, and Claim to Settle
Exceptional stakeholder engagement, communication, and problem-solving skills
Ability to influence across all levels of the organization and drive alignment between business and technology teams
Preferred
Professional certifications such as PMP (Project Management Professional), CBAP (Certified Business Analysis Professional), Lean/Six Sigma, or ITIL are highly desirable
Company
CAMPBELL COMPANIES
Campbell Companies is a holding company which owns and manages a family of businesses with the mission to support those who build our world.
1001-5000 employees
H1B Sponsorship
CAMPBELL COMPANIES has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageLeadership Team
Aaron Kuehne
Vice President and Chief Financial Officer
Recent News
Morningstar.com
2025-12-10
Yahoo Finance
2025-12-09
Company data provided by crunchbase