TRACTIAN · 1 week ago
Implementation Specialist
United States
Full-time
Onsite
Mid LevelTRACTIAN is a recognized innovator in industrial technology, focusing on driving lifetime value and growth within their global customer base. The Implementation Specialist role involves understanding client needs and leading the implementation of maintenance management systems, ensuring project success and client satisfaction.
Artificial Intelligence (AI)B2BHardwareInternet of ThingsMachine LearningManufacturingSaaSSoftware
Responsibilities
Conduct discovery sessions to understand client goals and operational needs, translating them into actionable specifications and optimized workflows
Lead end-to-end implementation projects, ensuring timely delivery, resource alignment, and quality standards while maintaining open communication to align stakeholder expectations
Develop and manage project plans with key milestones, risk mitigation strategies, and clear deliverables, providing regular updates and adapting plans as needed
Configure and deploy asset and maintenance management solutions (CMMS/EAM), including enterprise system integrations via APIs to ensure seamless data flow
Perform rigorous testing to validate solution effectiveness and compliance while collaborating with technical teams to resolve challenges and implement best practices
Deliver hands-on training and develop materials to drive user adoption and empower clients
Provide ongoing support, troubleshooting issues, and driving continuous improvements based on client feedback to enhance performance and satisfaction
Partner with customer success teams to ensure long-term retention and maximize value for clients
Qualification
Required
Certification in project management (e.g., PMP) or maintenance/reliability (e.g., CMRP, CAMA), with proven experience in cloud-based CMMS/EAM platforms, system configurations, and integrations
Strong understanding of Lean Manufacturing and Six Sigma principles to drive process improvements and efficiency
Experience with SAP PM/MM integration
Ability to manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards
Excellent analytical, problem-solving, and communication skills to work collaboratively with clients and internal teams
Proficiency in API-based integrations, data management practices, and developing user-friendly documentation
Willingness to travel as needed to support implementation projects and client needs
Preferred
Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach
Gympass Membership - Access a wide range of gyms and training programs
Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities
Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world
Benefits
Premium Medical, Dental, and Vision Coverage
Paid Time Off (PTO): 15 Days
401(k) Retirement Plan
Language Learning Opportunities - Take advantage of optional, fully funded Portuguese or Spanish courses to enhance your skills and global reach.
Gympass Membership - Access a wide range of gyms and training programs.
Sports Incentive - Receive a monthly bonus when you regularly participate in physical activities.
Long-Term Benefit - After four years of service, earn a fully funded trip anywhere in the world.
Company
TRACTIAN
Fine tuning heavy machinery via AI
Founded in 2019
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$183.7MKey Investors
Sapphire VenturesGeneral CatalystN47
2024-12-05Series C· $120M
2023-08-07Series B· $45M
2022-05-17Series A· $15M
Leadership Team
Igor Marinelli
Founder, CEO
Gabriel Lima
COO
Recent News
Liquid 2 Ventures
2025-11-27
2025-11-22
Company data provided by crunchbase