Combined Metals Company, LLC · 2 months ago
Inside Sales
Combined Metals Company, LLC is a leading processor and distributor of specialty strip and wire in North America. They are seeking an Inside Sales representative for their Elgiloy Specialty Metals division located in Sycamore, IL, responsible for managing customer requests, developing quotations, and ensuring customer satisfaction.
IndustrialIndustrial ManufacturingManufacturing
Responsibilities
Represent Combined Metals positively and professionally
Identify areas of improvement in the company and assist in creating and implementing solutions
Arrive at work and meetings on time and prepared
Maintain work areas in a clean and organized manner
Work with all personnel and Regional Sales Manager(s) to satisfy and achieve company goals
Adhere to any Procedures & Work Instructions that include Sales
Perform any other duties assigned by the Sales Manager
Respond to customer requests within 24 hours
Receive and review customer requests for quotations to determine feasibility
Ensure sufficient information is obtained to be able to quote per the Work Instructions
Quotations are to be made promptly, typically within 24-48 hours of receiving the quotation, if it is a standard product; for bars, shape, and other types of quotes within 3 to 7 days after receipt of inquiry
Work with customers to resolve any discrepancies during the quoting process
It may be necessary to phone the customer during the quoting stage to make sure we have understood their requirements before providing a quotation
Develop quotations in cooperation with the Regional Sales Manager(s) or Sales Manager based on identified sales strategy and information collected from customers
Receive and review customer purchase orders against quotation and resolve any discrepancies with the customer
If necessary, call the customer to review the receipt of our order acknowledgment and contract dates are correct
Work with customers who have portals for their orders
Enter customer orders into Power-Term per the Work Instructions and acknowledge to the customer within 24-48 hours
Other duties as assigned
Qualification
Required
Minimum of high school diploma or equivalent, college degree or currently pursuing preferred
Experience with Lean manufacturing
Ideal candidate will have prior sales experience in the metals market
Some travel may be required
Excellent time management and organizational skills
The position requires excellent oral and written communication skills
Working knowledge of Microsoft Office