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UNIQLO · 2 months ago

UNIQLO Visual Supervisor

Milpitas, CA

Full-time

Hybrid

Entry, Mid Level

$26.50/hr - $27/hr

1+ years exp

UNIQLO is a global apparel retailer, and they are seeking a Visual Supervisor to enhance the customer experience through impactful visual displays and product merchandising. The role involves training the visual team, managing visual standards, and collaborating with store management to drive sales and maintain brand integrity.

E-CommerceFashionSales

Responsibilities

Create, maintain, train and model brand standards for visual presentation, customer service, cleanliness and organization throughout the store; to ensure a consistent store experience

Plan and execute new item deliveries to ensure they are quickly placed and all garments are represented on the floor in full size runs with proper signage where needed

Partner with corporate to create, plan, implement and manage seasonal merchandising presentations and lead new visual merchandising initiatives

Partner with store management to monitor merchandise sell through and replenishment needs utilizing sales reports

Partner with store management on key visual merchandising decisions that have an impact on store workload and sales

Ensure visually appealing and brand appropriate displays are created and updated to drive sell through and maximize sales

Ensure lighting, fixturing and signage is accurate to highlight product, mannequins and visual displays

Support store management to ensure all key objectives are met (i.e.: customer service, operational initiatives, etc.)

Ensures their team proactively manage customer needs and exceed expectations: providing product knowledge and recommendations to customers, by utilizing the U.N.I.Q.L.O. service standard, UNIQLO Fundamental Principles and 6 Standard Phrases

Partner with the Store Manager to identify and resolve merchandising, visual display, product or store related issues in the store

Exemplify and enforce company policy and procedures

Assist with special projects as assigned by management

Motivate the store teams to meet and exceed sales goals

Delegate and monitor task management to ensure follow through and results

Creates, modifies and communicates daily/weekly/monthly work schedules to the visual team

Supervise the visual team to monitor breaks and ensure adequate visual coverage during peak times

Ensure a high level of morale and motivation within the visual team

Ensure effective communication among the visual team members

Ensure the visual team and all store employees follow health and safety guidelines in the store

Train and develop visual team, including cross training into other departments and areas of the store

Qualification

Visual merchandisingSales drivingTeam leadershipTime managementCommunication skillsTrainingDevelopmentAttention to detailProblem-solvingAdaptability

Required

Proven ability to drive sales though merchandising and product display, preferably at a high volume apparel retailer

Ability to create and direct visual merchandising displays, while managing priorities and executing initiatives

Attention to detail

Strong time management and organizational skills

Excellent verbal and written communication skills

Ability to understand, interpret, and delegate based on Headquarters' (HQ) visual merchandising direction

Ability to offer solutions to store-specific visual display, merchandising and product related challenges: using brand standards and HQ direction as a guideline

Proven ability to lead teams and create strong partnerships

Ability to train and develop a team

Leads by example and maintains a hands-on approach

Has a positive and professional attitude, is flexible and adaptable

Ability to prioritize tasks and react to changing priorities

Ability to work a flexible work schedule that meets the needs of the business, including evenings, nights and weekend

High School Diploma or G.E.D

1-3 years of retail visual merchandising experience

1 year of management/supervisory experience

Average 32 or more hours per week based on business seasonality

Open availability on weekends (religious exemptions will be considered)

Restrictions on availability limited to two days per week