Cathay Bank · 14 hours ago
Loan Servicing Officer
Cathay Bank is dedicated to fostering a caring culture that supports employee aspirations and success. The Loan Servicing Officer will act as a resource for syndicated loans, review new loan products, and handle complex customer inquiries while ensuring accurate processing of loan transactions.
BankingFinanceFinancial Services
Responsibilities
Researches and resolves most complex internal/external customer questions/discrepancies in loan accounting
Coordinates syndicated and participated activity, including booking new loans and daily transactions with borrowers, internal partners, and other banks, as assigned
Books new loans, modifications, renewals, and extensions
Performs callback and reviews new loans, renewals, extensions, and modifications processed by staff, and inputs index values into IBS
Provides support for loan coding and other questions for bank and regulatory reporting
Reviews Line Sheet and approves Trade Innovations transactions and wire requests pertaining to those requests
Balances and approves daily IBS transaction balance sheets for staff
Monitors Pass-thru accounts to ensure timely clearance
Monitors designated exception items on tickler/tracking report to ensure timely processing
Provides product expertise to all levels of bank personnel
Researches and resolves rate and payment adjustments issues
Communicates clearly and effectively with all levels of positions
Other duties and projects, as assigned
Qualification
Required
3-5 years of experience in commercial loan servicing or relevant commercial and real estate administration industry
Requires a bachelor's degree or equivalent experience
Must be able to manage workflow effectively with frequent interruptions and changing priorities
Ability to work in a fast-paced environment while maintaining a high level of accuracy
Strong problem-solving and organizational skills
Strong written and verbal communication skills
Strong analytical and problem-solving skills
Strong loan administration experience with knowledge of letters of credit, borrowing based lending, multi-phased construction, and multiple collateral properties
Thorough knowledge of commercial finance, documentation, accounting, and data systems
Ability to work effectively with individuals and groups across the company to manage internal and external customer relationships
PC literate, proficiency with MS Office
Preferred
Bilingual (Mandarin or Cantonese) is a plus
Benefits
Medical insurance
Dental insurance
Vision insurance
Life insurance
Long-term disability insurance
Flexible spending accounts (FSAs)
Health saving account (HSA) with company contributions
Voluntary coverages
401(k)
Company
Cathay Bank
Cathay Bank is a financial services company originally founded to support Los Angeles’ growing Chinese American community. It is a sub-organization of Cathay General Bancorp.
H1B Sponsorship
Cathay Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageRecent News
Morningstar.com
2025-11-10
The Real Deal
2025-10-26
Company data provided by crunchbase