Credit Union Leasing of America (CULA) · 3 months ago
Dealer Account Manager.
Agoura Hills, California, United States
Full-time
Onsite
Mid Level
$40K/yr - $63K/yrCredit Union Leasing of America (CULA) is a part of the Hankey Group, which has a strong presence in the automobile and finance industries. They are seeking a Dealer Account Manager to drive sales of payment processing services and provide support to merchants, ensuring a seamless experience from onboarding to transaction management.
Financial Services
Responsibilities
Contact mostly warm leads to sell NowPay’s payment processing services which include merchant accounts for credit, debit and ACH processing as well as a variety of hardware and software. Some cold calling
Analyzes merchant statements, pricing, hardware, and software to determine business needs and offer appropriate products and services
Prepare and present sales presentations and proposals to prospective merchants
Prepare merchant agreements
Effectively explain cost-saving solutions to business owners
Build business relationships with current merchants
Manage sales pipeline and update records accordingly
Effectively explain cost-saving solutions to merchants
Maintain integrity and honesty throughout the sales process through full disclosure of rates and fees
Collect any required documentation for Underwriting purposes
Assist merchants through the boarding and activation process
Partner with our operations team to ensure a seamless transition
Assist existing merchants through email and phone
Respond to incoming merchant inquiries quickly, proficiently, and professionally while meeting specific quality expectations
Answer merchant questions relating to transaction history, rates/fees, statements, deposits, etc. as well as troubleshooting technical questions relating to hardware and software
Thoroughly describe and document merchant support results
Assisting with the programming and installation of equipment and services for merchants
Assist management when any other operational and sales needs that may be required to help continue grow the business
Qualification
Required
Sales and customer service experience required
Ability to navigate through a start-up company environment
Excellent verbal and written communications, presentation, interpersonal skills, customer orientation, team interaction, problem solving, and multi-tasking skills required
Proven track record of meeting and exceeding sales targets
Proficient in using Microsoft Office Suite and other sales tool
Preferred
Prior management roles a plus
Understanding of card brand rules and regulations a plus
Benefits
Medical, Dental, and Vision benefits
Life Insurance, Flexible Spending Account
401K matching
Employee Stock Ownership Program in a $14.2 Billion Company, plus company matching
Wellness Program, Daily Team Exercises
Westlake University, Certification Programs
Career Path Opportunities
Discounts on Parks, Museums, Movie Tickets, and Attractions
AT&T Wireless Discounts
Employee Loan Assistance
Annual Flu Shots, Biometric Screenings
Paid Vacation Days
Paid Sick days
Paid holidays
Rental Car Discounts
Dell Member Purchase Program
UKG Wallet – pay advance
Company
Credit Union Leasing of America (CULA)
Credit Union Leasing of America (CULA) has been the leader in indirect vehicle leasing for credit unions for over 35 years.
Founded in 1988
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2017-06-15Acquired
Recent News
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