Ashley Global Retail · 2 months ago
Operations Supervisor - DC
Salt Lake City, Utah, United States
Full-time
Onsite
Entry, Mid Level
1+ years expAshley Global Retail is a company focused on distribution and warehouse operations. The Warehouse Supervisor is responsible for directing daily activities in the warehouse, ensuring efficient operations, safety, and customer service while supervising the warehouse staff and maintaining productivity goals.
E-CommerceFurnitureLifestyleRetail
Responsibilities
Supervises and monitors activities engaged in receiving, stocking, picking, assembling, conditioning, inventory handling and delivery
Complies with and enforces day-to-day standards
Ensures team members are working at a rapid pace to meet the pieces per hour goals without sacrificing safety and accuracy/quality
Implements warehouse safety and security programs and activities
Evaluates and monitors housekeeping, security and sanitation levels on a daily basis
Reviews 6S evaluation scores to ensure sustainability of these operational process
Ensures safety in their designated areas ensuring warehouse is neat and secure, and that damages to product, equipment and facility is prevented
Ensures dress code and professionalism is maintained at its highest levels at all times
Reports and inspect physical conditions of the warehouse, equipment, maintenance, repair or replacement as necessary
Ensures standard operating procedures for picking, receiving, handling, storing, or salvaging products are being met
Audits and physically inspects product location after receiving or picking product to/from inventory, looking for any errors or quality problems
Receiving audit
Consolidate product
Responsible for Customer pick up
Supervises the warehouse tasks of locating, picking and inspecting of product for customer, assists in loading product into vehicle
Ensures proper conduct and presentation while working with customers
Assesses employees are utilizing proper customer service approaches and techniques to ensure customer’s needs, complaints and issues are successfully resolved within the HomeStore Warehouse guidelines and standards
Conducts education and mentors staff in best practices of receiving, storing and picking products from inventory
Define quality/performance measures as well as targeted levels
Monitors the execution of strategies developed for achieving targeted measures
Responsible for continuous improvement
Monitors the achievement and execution of targeted levels
Implements strategies for achieving targeted levels
Demonstrate the Company’s Core and Growth Values in the performance of all job functions
Follow all OSHA and Company established safety rules and Follow procedures
Maintains reliable attendance
Actively participates in departmental meetings, training and education. Assist with training other employees and providing backup
Assists with training other employees
Completes other assignments and special projects as requested
Qualification
Required
High School, Diploma or equivalent
1 year working in a warehouse environment required
6 months of supervisory experience
Effective time management and organizational skills
Work independently as well as in a team environment
Analytical and problem solving skills
Maintains confidentiality
Working knowledge of Continuous Improvement
Handle multiple projects simultaneously within established time constraints
Proficient computer skills, including experience with Microsoft Office Suite, and internet
Perform under strong demands in a fast-paced environment
Displays empathy, understanding and patience with employees and external customers
Respond professionally in situations with difficult employee/vendor/customer issues or inquiries
General familiarity with safe warehouse functions
Ability to use some PIV machinery
Knowledge of proper methods for lifting/stacking and leverage
Basic computer functions
Strong product knowledge
Strong attention to details
Manages multiple tasks and priorities simultaneously
Problem solve and make decisions especially in a fast-paced high-pressure environment
Ability to communicate with others
Excellent interpersonal skills
Provides effective leadership, promotes teamwork and demonstrates the ability to lead people to get results
Possesses and demonstrates leadership skills and initiative to complete tasks
Maintains a positive and professional attitude that motivates others and promotes enthusiasm
Preferred
1-10 months of inventory control preferred
Benefits
Extended health, dental benefits, and vision insurance
Employee Discount from 10% - 30%
Life/Disability Insurance
Flex Spending Account
401K
Paid Time Off & Holidays
Paid Birthday
Company
Ashley Global Retail
Who We Are: Ashley is the largest furniture store brand in North America—a distinction we’ve held since 2005.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Caitlin Carnahan
Marketing Manager, Brand Partnerships
Christopher Wantlin
Chief Retail Officer
Recent News
Furniture Today
2025-04-15
Company data provided by crunchbase