Goodwill of Southwestern Pennsylvania ยท 3 months ago
Resource Navigator
Pittsburgh, Pennsylvania, United States
Full-time
Onsite
Entry, Mid Level
$20/hr - $20.87/hr
2+ years expGoodwill of Southwestern Pennsylvania is a nonprofit organization that funds job training and community programs through the sale of donated items. The Resource Navigator will support employee wellbeing by providing services such as counseling and skills development, while fostering relationships across Goodwill divisions to enhance employee outcomes.
Non Profit
Responsibilities
Interview employees and discuss sensitive issues that may adversely affect morale, health, and productivity
Conduct ongoing meetings with employees at their location or virtually to ensure quality service delivery; conduct progress reviews of goals in accordance with program guidelines; and provide corresponding documentation in a timely manner
Participate in determination of organizational policies regarding issues such as employee outreach and internal communications under direction of Reflections Program Manager
Prepare and maintain records and reports, such as participation data or other information needed to gauge effectiveness of program and intervention services
Maintain up-to-date knowledge of and develop relationships with local community services to meet the needs of Goodwill employees seeking assistance, including but not limited to physical, social, cultural, and other livelihood (such as transportation, food, shelter) needs
Identify, prioritize, and support continuous improvement efforts related to program service delivery and administration under the direction of Reflections Program Manager
Qualification
Required
High school diploma or equivalent AND 6 years of experience working with individuals in crisis or vulnerable populations
Associates degree AND 4 years of Experience working with individuals in crisis or vulnerable populations
Bachelors degree AND 2 years Experience working with individuals in crisis or vulnerable populations
Experience with case management, locating community and social services for at-risk or vulnerable populations required
Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH)
Must have valid driver's license, proof of car insurance, and reliable access to a vehicle
Company
Goodwill of Southwestern Pennsylvania
Goodwill of Southwestern Pennsylvania is a non-profit human service organization that helps people overcome barriers to employment.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Patricia Trainer
Chief Operating Officer/Chief Compliance Officer
Recent News
Seattle TechFlash
2025-08-29
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