Client Service Representative - Urgent Care jobs in United States
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Metropolitan Veterinary Associates ยท 2 months ago

Client Service Representative - Urgent Care

Metropolitan Veterinary Associates is a newly opened veterinary urgent care and specialty facility in Wayne, PA, dedicated to providing outstanding care to patients. They are seeking a Client Service Representative to be the first point of contact for clients and patients, ensuring a welcoming and efficient experience while supporting the medical team.

Health CareMedicalPetVeterinary
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Growth Opportunities

Responsibilities

Providing a warm and friendly first impression to all clients and patients
Communicating with clients and the medical team in a clear, professional, and compassionate manner
Answering phones, managing client inquiries, and scheduling appointments effectively
Maintaining accurate patient records and updating client information
Assisting with patient admits and discharges, as well as payment processing
Supporting the cleanliness and organization of the hospital, including the front desk and lobby areas
Multitasking and prioritizing responsibilities in a fast-paced environment
Collaborating with team members to ensure smooth workflow and excellent care

Qualification

Communication skillsOrganizational skillsVeterinary terminology knowledgeComputer proficiencyFriendly demeanorMultitaskAttention to detailTeam-oriented

Required

Friendly and professional demeanor
Strong communication and organizational skills
Proficiency with computers and phone systems
Basic understanding of veterinary terminology (or willingness to learn)
Comfort being around animals and working in a pet-focused environment
Ability to handle multiple tasks in a dynamic, team-oriented setting
Attention to detail and the ability to stay calm under pressure

Benefits

Leading industry compensation
Education Assistance Program & tuition reimbursement
Medical, Dental and Vision insurance
Paid time off
Paid volunteer time off
Continuing education paid time off and allowance (for licensed and non-licensed team members)
Retirement plan including matching funds
Pet adoption reimbursement
Mentorship with a team dedicated to Education and Development
Emotional support and well-being benefits for team members
Unlimited growth potential

Company

Metropolitan Veterinary Associates

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Metropolitan Veterinary Associates offers pet medical care services.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase