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Metropolitan Veterinary Associates · 2 months ago

Client Service Representative - Urgent Care

Wayne,PA,US

Full-time

Onsite

New Grad, Entry Level

$18/hr - $18/hr

Metropolitan Veterinary Associates is a newly opened veterinary urgent care and specialty facility in Wayne, PA, dedicated to providing outstanding care to patients. They are seeking a Client Service Representative to be the first point of contact for clients and patients, ensuring a welcoming and efficient experience while supporting the medical team.

Health CareMedicalPetVeterinary

Growth Opportunities

Responsibilities

Providing a warm and friendly first impression to all clients and patients

Communicating with clients and the medical team in a clear, professional, and compassionate manner

Answering phones, managing client inquiries, and scheduling appointments effectively

Maintaining accurate patient records and updating client information

Assisting with patient admits and discharges, as well as payment processing

Supporting the cleanliness and organization of the hospital, including the front desk and lobby areas

Multitasking and prioritizing responsibilities in a fast-paced environment

Collaborating with team members to ensure smooth workflow and excellent care

Qualification

Communication skillsOrganizational skillsVeterinary terminology knowledgeComputer proficiencyFriendly demeanorMultitaskAttention to detailTeam-oriented