Intero Real Estate Services · 6 months ago
Customer Service Representative - Insurance
Cherry Hill, New Jersey, United States
Full-time
Onsite
Entry, Mid Level
$23.50/hr - $28.70/hr
2+ years expIntero Real Estate Services is a company focused on providing exceptional service in the insurance domain. The role involves supporting sales programs, advising clients on insurance coverage, processing policy changes, and maintaining relationships with insurance companies and underwriters.
Building MaterialE-CommerceReal EstateRetail
Responsibilities
Support sales programs and long-term objectives to enhance business strategy and achieve goals relative to profitability, cost control and organizational effectiveness
Research and answer calls from clients, underwriters and third parties
Advise clients regarding insurance coverage and risk management issues
Process policy changes and cancellations
Handle claims and billing inquiries
Foster and maintain good working relationships with insurance companies and underwriters
Work with existing clients to providing quotes on current lines of business, or line replacements, and cross-selling
Report immediately any circumstances that may lead to potential or actual HomeServices errors and omissions claim and/or any DOI (Dept. of Ins.) or related complaints to the department manager
Perform any additional responsibilities as requested or assigned
Qualification
Required
High School Diploma or equivalent work experience and knowledge
Two years successful servicing experience with independent agency (or equivalent)
Property and Casualty License
Working knowledge of insurance agency operations, claims handling, coverages, rates, markets, and applicable insurance laws/codes
Thorough knowledge of all personal lines insurance products especially those represented through HomeServices Insurance
Excellent analytical, problem-solving, and decision-making skills
Excellent oral, written, and interpersonal communication skills
Proven automation, time management, and organizational skills
Familiarity with risk assessment and risk management techniques
Benefits
Full suite of benefits including Medical
Health Savings Account
Dental
Vision
Life Insurance
Paid Vacation (PTO)
401(k) with employer match
Flexible Spending Account
Employee Assistance Program (EAP)
Company
Intero Real Estate Services
Intero sells more homes than any other company in our market. That means more experience behind every sale, including yours.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Derek Overbey
Vice President Marketing
Recent News
2025-06-25
HousingWire.com
2025-05-08
Company data provided by crunchbase