BoF Careers ยท 2 months ago
Client Advisor, Prada Las Vegas Bellagio
Las Vegas, NV
Full-time
Onsite
New Grad, Entry LevelPrada is a global leader in the luxury sector, operating in over 45 countries with a diverse workforce. The Client Advisor role involves being an ambassador for the brand, maximizing sales while providing a memorable luxury customer experience and fostering meaningful client relationships.
Marketing & Advertising
Responsibilities
Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the "client journey ceremony"
Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities
Embrace and promote the Omni Channel mindset
Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values
Welcome and serve the customer providing an excellent in-store experience at all times
Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs
Ensure to be up-to-date knowing fashion trends and competitors
Prove Brand and product knowledge
Deal effectively with customer complaints by liaising with the line manager when necessary
Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures
Contribute to ensure a high level of security and is attentive to prevent product thefts
Qualification
Required
Passion for selling and stores
Curiosity and interest in luxury/fashion, art and design
Experience of building a long-lasting relationship with clients
Being able to work in team as well as alone
Excellent communication and interpersonal skills
Ambition, resilience, self motivation, result driven and problem solving
Passion and knowledge of the managed product category
Company
BoF Careers
BoF Careers connects professionals in fashion, beauty and luxury to The Business of Fashion's global marketplace of over 2,000 opportunities.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase