Customer Success Territory Manager jobs in United States
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Cervion Systems · 2 months ago

Customer Success Territory Manager

positionArizona, United States
timeFull-time
remoteOnsite
seniorityMid Level

Cervion Systems is seeking a Customer Success Territory Manager to develop strong partnerships with clients in their assigned territory. The role focuses on ensuring client retention, addressing customer concerns, and discovering new sales opportunities through effective strategies.

Information TechnologySoftware

Responsibilities

Develop strong partnerships with current clients in assigned territory, ensuring retention and happiness
Identify customer needs and objectives to help them achieve their business goals
Meet with customers to address concerns and provide solutions
Be the liaison between our customers, sales, and support to ensure exceptional customer service
Discover new sales opportunities by developing effective sales and marketing strategies
Present products and services to prospective customers Participate in industry or promotional events (e.g., trade shows)
Prepare and submit reports to Sales Director
Analyze data for continuous sales strategy improvement

Qualification

Account managementSales experienceCustomer successPipeline managementMS OfficeSalesforce familiarityNetSuite familiarityCommunication skillsProblem-solvingDetail-orientedOrganizational skills

Required

Proven experience in account management, sales, customer success, or other customer-facing roles focused on retaining and/or increasing revenue
Proven track record of strengthening relationships and increasing sales and revenue; field sales experience preferred
Experience managing a pipeline to meet performance KPIs
Excellent verbal and written communication and presentation skills
Proficient at problem-solving; the ability to understand, articulate, structure, and solve client needs
Proficient in MS Office; familiarity with Salesforce and NetSuite a plus
Self-motivated, organized, detail-oriented, and problem-solving aptitude

Preferred

Field sales experience preferred
Experience in restaurants preferred, but not required

Company

Cervion Systems

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Cervion Systems is a leading provider of POS system solutions in the restaurant and retail industries.
dateFounded in 1996
location
Tarrytown, New York, USA
people-size11-50 employees
web-link
https://www.cervion.com/

Funding

Current Stage
Early Stage

Leadership Team

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Hunter Allen
Chief Executive Officer & Founder
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Company data provided by crunchbase