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Summit Healthcare Regional Medical Center · 5 months ago

Clinical Decision Support Analyst- Full Time

Show Low, Arizona, United States

Full-time

Onsite

Mid Level

3+ years exp

Summit Healthcare Regional Medical Center is dedicated to providing exceptional, compassionate care close to home. The Clinical Decision Support Analyst is responsible for collaborating with various stakeholders to design clinical decision support tools that enhance patient care and optimize the use of electronic health records.

Health CareHealth DiagnosticsHospitalMedicalNon Profit

Responsibilities

Collaborates with leaders in the organization to identify improvement opportunities, define priorities and implement high quality clinical decision support in the electronic health record

Conducts detailed analysis to define workflows and complex problems that can benefit from clinical decision support solutions

Designs, builds, and tests clinical decision support tools

Evaluates clinical decision support systems to improve the systems’ quality and measure its effectiveness

Reviews feedback and performance data for existing clinical decision support tools

Acts as a liaison between clinicians and Information Services (IS)

Documents work using organization’s knowledge management tools and ensures build follows organizational standards

Evaluates and supports process regarding regulatory agency policies pertaining to quality of patient care, safety, standards of care, and reportable measures and facilitates implementation of these measures

Identifies quality improvement opportunities and refers to clinical informatics teams for further evaluation and planning

Navigates within established technology environments to locate, validate, extract, and format data for analysis

Modifies and runs queries and standard reports from data tools

Identifies data values and data sources

Familiar with data modeling and able to interview business customers to elicit data requirements

Understands the relationships between data items; validates data elements and improves accuracy

Utilizes multiple sources of data to analyze and resolve complex problems; may take a new perspective on existing solution

Adheres to change management process for break fix and any system changes

Participates in informatics user groups and on inter-departmental teams focused on effective use of IS in clinical areas and ancillary services

Participates in departmental and hospital-wide information meetings and in-services, including staff meetings and seminars

May be required to travel occasionally to attend meetings, workshops and/or conferences outside of normal business hours

Reviews department and hospital wide policies and procedures annually

Qualification

Clinical decision supportWorkflow analysisData analysisHealthcare informaticsMicrosoft OfficeCustomer serviceCommunication skillsCritical thinkingTime managementProblem-solving

Required

Bachelor's or Associates degree in Informatics, Information Technology, or Healthcare

Minimum three (3) years' relevant healthcare or information technology experience

Experience in workflow analysis and change management

Technical understanding of how clinical decision support tools interrelate with other information system applications

Ability to define problems, collect data, establish facts, and draw valid conclusions

Understanding of software development and infrastructure project lifecycles

Detail oriented, hands-on, and comfortable integrating clinical guidelines with clinical information system applications

Ability to manage competing demands in an environment with frequent changes, delays, or unexpected results and the ability to analyze implications of design concepts

Ability to work a flexible schedule; including evenings and weekends when necessary to complete tasks

The ability to interact effectively with clinicians, peers, management, and vendors in a manner that positively represents the organization

Must be service oriented and have excellent customer service skills with the experience of working under pressure with precision and accuracy; including written and verbal communication, computer, organizational, multi-tasking, professional interpersonal, time management, critical thinking, and judgment skills

Willingness to independently solve issues, make decisions or seek direction from the Director

Utilizes communication skills and attention to detail, with effective follow-through and commitment to excellence, as well as the ability to provide clear and accurate directions

Ability to write reports, business correspondence, and to make effective presentations

Understanding of basic networking concepts

Knowledge of current issues in healthcare, especially requiring quality measurement

Experience with software used in the department

Proficiency with Microsoft Office applications

Must be able to read, write, speak, and understand English