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Gentiva Hospice · 2 months ago

Regional Director of Clinical Operations

Shreveport

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Gentiva Hospice is a national leader in hospice care, palliative care, and home health care. The Regional Director of Clinical Operations supports multiple branches to ensure compliance with regulations and quality standards while leading initiatives for clinical excellence and quality improvement across the region.

Hospital & Health Care

Responsibilities

Monitor agency-level adherence to policies, procedures, and quality assurance standards

Drive compliance with patient record documentation and quality improvement activities

Collaborate with Area and Regional leadership, Clinical Managers, Executive Directors, Administrators, and Medical Directors

Lead quality, regulatory, and survey readiness efforts across assigned agencies

Educate teams on clinical eligibility, quality benchmarks, and process improvement

Support the resolution of patient, family, or public complaints

Participate in Quality Assessment and Performance Improvement (QAPI) initiatives

Promote a culture of excellence and accountability within hospice and home health operations

Qualification

Registered Nurse (RN)Hospice operations experienceManagement experienceRegulationsQuality metrics analysisProcess improvementMicrosoft Excel proficiencyPowerPoint proficiencyData review skillsCompliance monitoringStaff educationOrganizational skillsProblem-solving skillsCommunication skills