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Jeremiah's Italian Ice · 2 months ago

Franchise Development Specialist

Orlando, FL

Full-time

Onsite

Mid Level

3+ years exp

Jeremiah's Italian Ice is seeking a Franchise Development Specialist responsible for managing the full lifecycle of franchise documentation and ensuring compliance with franchising standards. This role supports the Director of Franchise Sales, coordinating closely with various departments to maintain accurate records and facilitate communication throughout the franchise development process.

Food and BeverageFranchiseRestaurantsSnack Food

Culture & Values

Responsibilities

Prepare, route, track, and file franchise agreements, amendments, addendums, renewals, ownership transfers, and related documentation

Review agreements for accuracy, required signatures, fees, and attachments

Maintain secure version-controlled records of all executed documents

Coordinate with external franchise counsel and internal contacts regarding clarifications, revisions, and document execution requirements

Maintain accurate franchise and location records in CRM (FranConnect or similar) and shared data systems

Conduct periodic compliance audits to ensure insurance certificates, agreements, and required documentation are current

Monitor contract timelines and renewal triggers; notify internal stakeholders of deadlines and required actions

Support ownership transfers, territory mapping, renewals, and new franchisee onboarding workflows

Create and update territory documentation using Placer.ai or similar mapping tools

Track prospective franchise candidates through the pipeline to ensure timely progress and accurate recordkeeping

Facilitate communication among Franchise Sales, Operations, Legal, and Finance

Prepare and distribute system-wide communications, including announcements, procedural updates, and documentation reminders

Support Discovery Days and onboarding process preparation

Maintain franchise system scorecards, dashboards, and development pipeline reporting; consolidate data across multiple platforms

Qualification

Documentation managementLegal document experienceCRM software proficiencyMicrosoft Office SuiteFranchising experienceCommunication skillsOrganizational skillsAttention to detail

Required

3+ years of experience in a documentation-heavy role such as franchise coordination, paralegal/legal support, contract administration, or related field

Experience working with legal documents, structured templates, or regulated agreements

Proficiency in CRM software and Microsoft Office Suite (especially Excel)

Ability to read and interpret contract language and identify required details or discrepancies

Strong written and verbal communication skills

Strong organizational skills, documentation discipline, and attention to detail

Ability to manage multiple deadlines and work independently