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CoreSite · 2 months ago

Manager (Swing Shift), Data Center Operations (DE1) (1801)

Denver, Colorado, United States

Full-time

Onsite

Mid, Senior Level

CoreSite is a leader in high-performance data centers and interconnection solutions. The Manager - Data Center Operations will oversee the operational integrity and regulatory compliance of the data center's electrical, mechanical, and fire life safety systems, while also managing vendor relationships, project management, and ensuring operational efficiency.

Enterprise SoftwareGovernmentInformation TechnologyInternetService Industry

Growth Opportunities

Responsibilities

Data center subject matter expert for electrical, mechanical, and fire life safety systems

Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include: Electrical, Mechanical, Building Monitoring, and Control

Tracking and trending site efficiencies and energy consumption

Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction. Ideal candidate will have a demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT

People manager responsible for assigning shifts, works, approving time off, etc

Training and mentoring of junior staff

Work with technicians and vendors to ensure preventive and predicative maintenance schedules are met and maintenance is completed on time

Work with, and provides guidance, to the site Data Center Operations Manager to determine maintenance requirements for mechanical and electrical systems

Manage vendor relationships and service contracts

Manage vendor procurement and billing process

Site budgeting and forecasting both CapEx and OpEx

Create highly detailed technical procedures for maintenance events, emergency situations, standard site evolutions, etc

Expert technical review of procedures

Expert technical review of company standards and policies

Manage site audits both internal and external

Adherence to compliance standards

Manage systems to avoid unplanned, customer-impacting outages

Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency

Provide applied mechanical and integrated control expertise for the entire data center

Navigate and utilize a CMMS system

Ensures that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly

Provide day-to-day exceptional customer service and support

On-call availability may be required to respond to emergency situations at the data center

Adhere to and promote CoreSite’s Principles of Operational Excellence

Promote and demonstrate the behaviors consistent with CoreSite’s culture and 8 Guiding Principles

Special projects as assigned

Qualification

Data Center OperationsVendor ManagementOperational EfficiencyProject ManagementMechanical SystemsElectrical SystemsFire Life Safety SystemsBudgetingForecastingTrainingCustomer ServiceCompliance StandardsInterpersonal SkillsMentoring

Required

Expert level of knowledge in data center operations

Operational integrity and regulatory compliance of data center electrical, mechanical, fire life safety systems, and communications infrastructure

Mechanical responsibilities including chilled water systems, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems

Electrical responsibilities including electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load

Fire Life Safety responsibilities including wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices

Communications Infrastructure responsibilities including IDF / MDF / MMR management, structured cabling and supporting infrastructure ownership, and customer space management

Vendor management inclusive of daily work as well as service contracts

Project management experience managing all aspects of projects from conception to completion

Expert ability in MOP writing

Operational efficiency and energy management within the data center

Develop and implement operational strategies aimed at improving data center efficiencies without increasing uptime risk to the customer

Ensure facility adheres to all compliance and audit requirements as well as company and industry standards

Training instructor and assist the Data Center Senior Manager in ensuring all technicians are qualified within the data center

Ensure technicians are aware of all code and standards revisions

Assist in developing financial OPEX and CAPEX budgets and forecasts

Model proposed project ROI

Responsibility for procurement fulfillment including developing scopes, obtaining proposals, creating purchasing requisitions and ensuring invoices are paid

Strong management and interpersonal skills

Evaluations and coaching of direct reports

Regular team and individual meetings