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ICF · 3 months ago

Deputy Program Manager, Child Support/Enforcement (onsite, DC )

Reston, VA

Full-time

Onsite

Senior Level

$118K/yr - $201K/yr

5+ years exp

ICF is a global advisory and technology services provider, and they are seeking a Deputy Program Manager for a large national program of Program Support Services for child support enforcement. The role involves providing leadership and management oversight for project execution, ensuring compliance with federal law, and improving enforcement and service delivery through effective program and IT management.

ConsultingInformation TechnologyProfessional Services

No H1B

U.S. Citizen Only

Responsibilities

Plan, organize, secure, and manage resources with appropriate knowledge and skills throughout the life cycle of the contract. This includes the staff to seamlessly phase in and phase-out without disruptions to the program

Support the Program Manager in the effective management and administration of work performed under the contract, ensuring that all work is performed in a timely, efficient, and cost-effective manner while maintaining the highest quality of performance

Collaborate with team leads to develop work plans for the lines of business and the IT management, technical support, training/communications, and data access services work streams

Identify dependencies between the various work plans and make sure teams understand and execute their coordinated plans

Review work plans with task leads, lines of business managers, and Division of Federal Systems (DFS) to ensure progress, clearly identified outcomes, and factors affecting delivery are clearly articulated and addressed

Submit monthly status reports indicating monthly progress, identifying milestones, accomplishments, issues, and risks in alignment with the schedule

Ensure collaboration and communication among resources on this contract, the system development contractors, and the Government

Qualification

Child Support ServicesRisk ManagementQuality ManagementProject ManagementPMP CertificationOCSE Regulations KnowledgeLeadership ExperienceAnalytical SkillsMS Office ProficiencyCommunication SkillsCollaboration Skills

Required

For M.S degree you will need to have a minimum of 6 years' relevant child support services and enforcement experience

For B.S. degree you will need to have a minimum of 8 years' relevant child support services and enforcement experience

Minimum of 5 years' experience managing projects and programs to include risk management and quality management

Minimum of 5 years in a leadership position

Ability to travel up to 10% of the time

Eligible to complete the HHS background verification process at the Public Trust clearance level

Strong project management skills: managing resources with appropriate knowledge and skills to perform ongoing activities

Creating and maintaining quality control through repeatable, managed processes

Originating, managing, and controlling work plans, master/project schedules, in accordance with the Work Breakdown Structure (WBS)

Sound business ethics, including the protection of proprietary and confidential information

Exceptional oral and written communication skills with attention to detail

Analytical, problem-solving, and decision-making capabilities

Ability to multi-task in a fast-paced environment, prioritizing multiple tasks while demonstrating the initiative to complete projects with minimum supervision

Collaborative ability to work well both individually and in a team environment with all levels of internal staff as well as outside clients and vendors

Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint