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Lighthouse Behavioral Health Solutions · 6 hours ago

Vice President of Revenue Cycle Management

Columbus, OH

Full-time

Onsite

Director/Executive

10+ years exp

Lighthouse Behavioral Health Solutions (LBHS) provides comprehensive mental health and substance abuse treatment services. The Vice President of Revenue Cycle Management is responsible for overseeing all aspects of the revenue cycle, driving system modernization, and ensuring alignment with financial and operational goals.

Addiction TreatmentEducationHealth CarePersonal HealthRehabilitation

Hiring Manager

Kassandra Ross

Responsibilities

Provide leadership, direction, and oversight for all revenue cycle operations, ensuring efficiency, compliance, and financial accuracy

Develop and execute a long-term strategic vision for the RCM function aligned with Lighthouse’s goals and growth

Recruit, train, and lead a high-performing revenue cycle team; foster accountability, professional growth, and continuous improvement

Manage and evaluate the performance of outsourced billing partners, ensuring accuracy, timeliness, and adherence to KPIs

Assess and enhance internal processes and controls to strengthen revenue capture, reduce denials, and improve cash flow

Collaborate with Finance during the month-end close process and prepare audit documentation as needed

Establish and maintain RCM-related Standard Operating Procedures (SOPs) and ensure consistent application across teams

Develop and maintain meaningful dashboards and KPI reporting to monitor performance and identify improvement opportunities

Lead RCM automation efforts and implement technology-driven solutions that streamline workflows and enhance data accuracy

Build and sustain strong relationships with payers to support timely claims resolution, contract management, and issue escalation

Participate as a key stakeholder in the evaluation and implementation of a new EHR system

Support RCM integration efforts during acquisitions or expansions

Collaborate with executive leadership and clinical operations to align financial and operational priorities

Stay current on regulatory and payer updates to ensure Lighthouse remains compliant and competitive

Analyze trends, identify root causes of revenue leakage, and implement corrective strategies

Present regular RCM performance updates, findings, and recommendations to executive leadership

Support day-to-day RCM activities as needed to ensure departmental continuity and effectiveness

Provide strategic leadership and vision for all aspects of the revenue cycle, ensuring an efficient, compliant, and high-performing function

Ensure compliance with all state, federal, and payer billing regulations

Champion continuous improvement initiatives, fostering innovation and operational excellence across the revenue cycle

Perform other duties as assigned

Qualification

Healthcare Revenue Cycle ManagementBehavioral Health BillingMedicaid Billing ExpertiseEHR ImplementationAdvanced Analytical SkillsData Visualization ToolsLeadership ExperienceStrategic VisionCompliance KnowledgeTeam Leadership

Required

Bachelor's degree in Healthcare Administration, Business Administration, Finance, or a related field (Master's degree preferred)

Minimum of 10 years of progressive leadership experience in healthcare revenue cycle management, with a proven record of measurable improvement and strategic growth

Demonstrated experience in behavioral health, substance use disorder (SUD), and mental health billing

Proven success leading RCM teams and vendors within a hybrid or multi-site organization

Expertise in Medicaid billing and reimbursement models

Previous leadership in EHR selection, evaluation, and successful implementation

Experience leading RCM integration during mergers or acquisitions

Advanced analytical skills with proficiency in Excel and data visualization/reporting tools

Strong understanding of compliance, audit standards, and payer regulations

Must successfully pass BCI check, all Corporate Compliance checks, and employment drug screen