Rippling · 1 day ago
Demo Site Manager
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$69K/yr - $121K/yr
5+ years expRippling is a company that provides a unified platform for HR, IT, and Finance, enabling businesses to manage employee lifecycle processes efficiently. The Demo Site Manager is responsible for the strategy, maintenance, and continuous improvement of the demo environments, ensuring they meet the company's go-to-market needs and empower sales teams.
EmploymentHuman Resources
Responsibilities
Oversee the day-to-day operations, incidents, and health of all demo environments. Be aware of key issues and strategically build plans to limit the impact and ensure we have consistency
Maintain visibility into environment uptime, stability, and performance
Own configuration, cleanup, and optimization of managed demo sites
Create new managed demo sites based on industry & global needs
Partner with IT and R&D to explore improved infrastructure capabilities (e.g., environment resets, automation)
Collaborate closely with Product GTM and Engineering to ensure new features are properly integrated and stable in demo environments
Manage demo readiness for new product launches—scripts, click paths, seeding, and training documentation
Represent SC and GTM needs in product planning and top product ask discussions
Build deep relationship with engineering and uses project management to ensure timeliness of fixes
Design and maintain industry-specific and persona-based demo environments (e.g., Restaurant, Manufacturing, Healthcare)
Support custom builds for large deals, events, and global selling motions
Develop reusable demo scripts and assets to standardize storytelling across the field
Escalate critical or recurring issues via Jira tickets, tracking to resolution
Provide proactive communication to field teams around known issues and resolutions
Track, analyze, and report demo site usage, health trends, and issue resolution rates
Deliver monthly business reviews (MBRs) with metrics such as: Demo Issues Resolved (by priority), Projects Completed, SC Satisfaction and Feedback, Environment uptime & performance metrics
Manage access control, ensuring demo environment data integrity and compliance
Remove access for termed employees and manage ownership transfers
Ensure responsible data hygiene across shared environments
Publish demo updates through newsletters, all-hands, and Confluence
Document demo best practices, scripts, and environment guides
Conduct listening sessions with SCs and AEs to collect feedback and prioritize improvements
Qualification
Required
5+ years in Solutions Consulting, Pre-Sales Engineering, or Demo Engineering
Strong understanding of SaaS GTM motions and demo workflows
Technical fluency in Rippling's or comparable HRIS/Payroll/IT platforms
Proficient with Jira, Slack, and data/reporting tools (e.g., Looker, Tableau)
Excellent communication, project management, and cross-functional collaboration skills
Creative problem solver with an eye for detail and demo storytelling
Strong commitment to fostering a diverse and inclusive work environment
Benefits
Competitive salary
Benefits
Equity
Company
Rippling
Rippling is a workforce management platform that unifies HR, IT, and finance operations into a single system.
1001-5000 employees
H1B Sponsorship
Rippling has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (42)
2023 (70)
2022 (81)
2021 (33)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
$2.44BKey Investors
CoatueGreenoaksFounders Fund
2025-05-09Series G· $450M
2024-04-22Series F· $200M
2024-04-22Secondary Market· $590M
Leadership Team
Albert Strasheim
Chief Technology Officer
Adil Syed
CFO
Recent News
2026-01-15
FundersClub
2026-01-13
Soma Capital
2026-01-06
Company data provided by crunchbase