AlphaLife Sciences · 2 weeks ago
Sales Operations & Compliance Manager
AlphaLife Sciences is a pioneer in the fusion of life sciences and AI computer science, specializing in an AI-enabled integrated clinical research platform. The Sales Operations & Compliance Manager will manage and optimize sales processes, provide data analysis, support contract reviews, and collaborate across teams to ensure effective sales operations and compliance.
Responsibilities
Manage and optimize sales operations processes, including CRM data maintenance, channel management, quote-to-cash workflows, and revenue forecasting
Provide data analysis and system support such as pipeline segmentation, forecasting, and sales metric insights
Drive sales process improvements, including the development of sales toolkits, playbooks, onboarding, and ongoing training programs
Support inside sales activities including drafting and reviewing sales contracts, quotes, project proposals, purchase orders, and statements of work
Get hands-on experience with tasks typically handled by sales peers and provide backup for skill gaps currently in the team
Review customer contracts (MSAs, NDAs, SOWs) to identify potential risks and key clauses; collaborate with legal counsel for further evaluation as needed
Manage contract lifecycle activities, including renewal notifications, key term compliance, and deliverable tracking
Support maintenance of internal quality and regulatory documentation, assisting with document reviews, client responses, and legal/quality audits
Work closely with Sales, Customer Success, Finance, and Marketing teams to ensure process alignment and effective collaboration
Assist with audit preparation, client due diligence, and response to RFP questionnaires
Participate in building scalable sales operations infrastructure and process frameworks during company growth
Qualification
Required
5+ years of experience in Sales Operations, preferably in a software company with Software as a Service (SaaS) model, ideally within healthcare, or life sciences
Proficiency with CRM tools (e.g., Salesforce, HubSpot), sales automation platforms, and operational dashboards
Experience reviewing B2B commercial contracts and understanding of basic legal terms and risk issues
Thrives in a dynamic startup environment with fast turnaround demands, flexible working hours, and the ability to take on multiple functions as needed
Highly organized and analytical, with strong attention to detail and ability to manage multiple workstreams
Excellent communication and collaboration skills across technical and non-technical teams
Bachelor's degree required; legal, business, or life sciences background preferred
Applicants must be authorized to work in the United States. Visa sponsorship is not available for this position
Preferred
Familiarity with finance or quality frameworks in the life sciences industry is a plus