Crescent Hotels & Resorts · 2 months ago
Senior Group Sales Manager | The St. Anthony, A Luxury Collection Hotel
San Antonio, Texas, United States
Full-time
Onsite
Mid, Senior Level
2+ years expCrescent Hotels & Resorts is seeking a Senior Group Sales Manager for The St. Anthony, A Luxury Collection Hotel. The role involves developing and maximizing the business plan through direct sales and effective communication with clients, while also mentoring junior sales team members.
HospitalityLeisure
Responsibilities
Prospect and Develop Business: Proactively source new group business through targeted research, internet prospecting, cold calling, networking, and re-engaging former clients. Attend industry events, tradeshows, and community programs to generate qualified leads and build visibility for the hotel
Strategic Account Management: Build, maintain, and grow strong client relationships with key accounts, corporate clients, associations, and third-party planners. Develop long-term partnerships to ensure repeat and referral business
Business Evaluation & Booking: Respond promptly to all incoming group and catering business inquiries. Evaluate potential business to ensure alignment with hotel revenue and profitability goals. Book all business within hotel parameters, following brand and departmental guidelines
Leadership & Mentorship: Support and guide junior sales team members by sharing market insights, best practices, and sales strategies. Serve as a mentor in the areas of account management, client relations, and contract negotiation
Presentation & Site Inspections: Conduct comprehensive hotel site inspections, client presentations, and virtual tours that highlight the hotel’s unique offerings and capabilities. Customize presentations to client needs and market segments
Contracting & Documentation: Prepare, negotiate, and execute contracts and other booking documentation, ensuring all terms are accurate and in compliance with hotel policy. Maintain thorough account files, sales activity tracking, and accurate data entry in the CRM system
Event Detailing & Communication: Collaborate with clients to detail event requirements including food & beverage, meeting space setup, and audiovisual needs. Anticipate client expectations and provide creative solutions to ensure successful events. Develop comprehensive group resumes and communicate all event details across hotel departments
Revenue Strategy & Forecasting: Partner with the Director of Sales & Marketing and Revenue Management team to analyze market trends, identify business opportunities, and contribute to the property’s overall sales strategy. Participate in weekly sales meetings and forecast sessions
Negotiation & Closing: Use advanced negotiation skills, business acumen, and creative selling techniques to close business and maximize revenue potential while maintaining client satisfaction
Professional Representation: Represent the hotel with professionalism and integrity at all times, maintaining a visible presence within the community and hospitality industry
Qualification
Required
Must have the ability to communicate in English
Self-starting personality with an even disposition
Maintain a professional appearance and manner at all times
Can communicate well with guests
Must be willing to 'pitch-in' and help co-workers with their job duties and be a team player
Knowledge of a hotel structure and how all departments interact
Ability to effectively communicate with customers in a friendly and positive manner, in order to solicit business, meet client needs and resolve complaints
Ability to move throughout the hotel to conduct site inspections
Minimum 2 years: Hotel Sales experience
Preferred
Works well as a member of a group
Capable of making others think deeply on a subject
Consistently introduces new ideas and demonstrates original thinking
Shows intense and eager enjoyment and interest
Capable of carrying out a given task with all details necessary to get the task done well
Devoted to a task or purpose with loyalty or integrity
Inspired to perform well by the completion of tasks
Inspired to perform without outside help
Inspired to perform well by an ability to drive new ventures within the business
Inspired to perform well by the ability to contribute to the success of a project or the organization
Company
Crescent Hotels & Resorts
This is the guiding principle that drives every aspect of hotel operations through Crescent Hotels & Resorts.
5001-10000 employees
H1B Sponsorship
Crescent Hotels & Resorts has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Mike Metcalf
Chief Operating Officer
Dawn Gallagher
Chief Commercial Officer
Recent News
2026-01-14
2025-11-04
2025-10-28
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