Carvana · 2 months ago
Account Administrator Fleet - ADESA Boston
Framingham, MA
Full-time
Onsite
New Grad, Entry Level
$20/hr - $21/hrCarvana, through its subsidiary ADESA, operates over 50 locations across the US, providing a range of vehicle services. The Account Administrator Fleet role involves assisting in the sale of vehicles and performing various administrative duties to ensure maximum sales volume in a profitable manner.
AutomotiveAutonomous VehiclesE-Commerce
No H1B
Responsibilities
Make sure customers receive prompt, efficient and courteous attention
Maintain a professional appearance, orderly work environment and friendly disposition
Resolve any customer complaints in a friendly, courteous manner and advise Management of all serious complaints or incidences
Respond in a timely manner to all customer inquiries relating to vehicles and titles
Verify that vehicle information is accurately recorded and numbered for the sale
Schedule sale for accounts after completion of necessary pre-sale reconditioning and required paperwork
Verify title, bill of sale and VIN number are accurately recorded. May assist in preparation of titles, contracts, bill of sale, pre-sale and post-sale reports and post reconditioning charges incurred
Communicate with the Mechanical Services Shop, Body Shop and Detail Shop for vehicle repairs and post charges to vehicle account in a timely manner
Enter condition reports into AMS
Review condition report/vehicle for repairs/problems and set work orders in V-Trace for Mechanical and Body Shop
Call in orders for Windshield, Dent Demon and other outside vendors
Verify the correct repair charges are submitted
Review, monitor and ensure compliance with contractual customer, contractor and supplier agreements in conjunction with the accounting department
Set the order of the sale and ensure accurate preparation of contracts
Print stickers for sale per OHA guidelines
Represent vehicles on the block or attend block with sales representative on sale day
Communicate with customer for failed post sale inspections or arbitration
Process paperwork and checks following the sale, provide necessary paperwork to customers
For vehicle pick-up’s and disposition, schedule vehicles for pick up location
Assist in scheduling vehicles online for review. Assist in preparation and processing of post-sale information to managers and customers
Assist in maintaining vehicle inventory for vehicle aging and first-in first-out process
Maintain knowledge of DMV laws and regulations pertaining to titles
Other duties as assigned
Qualification
Required
Must be at least eighteen (18) years of age
Must be qualified to operate a motor vehicle and possess a valid driver's license
Must have a demonstrated ability to read, write, and communicate effectively in English
Must have the ability to physically operate vehicle equipment and tools
Benefits
Competitive Pay
Quality Benefits
Holiday and Paid Time Off
Education and Equipment Reimbursement Programs
Matching 401(k)
Career Path Opportunities
And More!
Company
Carvana
Carvana is an e-commerce platform that buys and sells used cars.
Founded in 2012
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.16BKey Investors
Stellantis-FsAlly Financial
2025-11-19Post Ipo Debt· $99M
2023-07-27Post Ipo Equity· $225M
2022-02-24Post Ipo Debt· $3.27B
Leadership Team
Ernie Garcia
Founder and CEO
Shekita Hayes
Co-Founder/COO
Recent News
2026-01-13
2026-01-06
Company data provided by crunchbase