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Providence Anesthesiology Associates · 3 days ago

RCM Strategic Ops Analyst

Charlotte, NC

Full-time

Hybrid

Mid Level

3+ years exp

Providence Anesthesiology Associates is an independent physician-owned practice that provides anesthesia and perioperative care across North and South Carolina. The RCM Strategic Ops Analyst supports Revenue Cycle Management operations by developing and reviewing reporting and analytics to enhance decision-making and operational efficiency.

Health CareHospitalMedical

No H1B

Responsibilities

Design and monitor standard reporting packages and KPIs to support Revenue Cycle Management (RCM)

Partner with RCM Operations Managers to identify reporting and analysis gaps with the goal of implementing solutions for process and revenue improvement

Manage assigned multidisciplinary RCM projects that are aimed at process and/or performance improvement

Lead initiatives to implement workflows associated with identified process enhancements at the team or department level

Assist with billing revenue projections for existing and new business opportunities and income guarantee reconciliations

Proactively identify areas of revenue opportunity and bring forth solution ideas for discussion with leadership

Work closely with the BI team to determine ideal reporting solutions that meet needs of RCM leadership

Analyze revenue cycle data (billing, cash applications, account receivable, etc.,) to provide insights on trends and recommend solutions based on what is observed in the data

Provide guidance and support to reduce denials and adjustments by analyzing data, identifying root causes, developing solutions, and implementing action plans

Maintain and update current KPI scorecards for revenue cycle teams and provide suggestions on identified improvement areas to the Managers and AVP

Manage and support analysis and reporting on trends including (but not limited to):

Accounts Receivable (AR)

Facility and profit center performance

Payer behavior and denials

Inventory Aging

Assist in monitoring ROI of various vendor partners to identify any opportunity for cost reduction

Create and deliver ad hoc reports to internal stakeholders as needed

Presents and explains information in an accessible way to RCM team members and Physician Partners

Ensures compliance with all Health Insurance Portability and Accountability Act (HIPAA) standards

Performs other duties as required or assigned within the scope of responsibility

Qualification

Data analysisRevenue Cycle ManagementProject managementPower BIKPI monitoringCommunication skillsProblem-solvingAttention to detail

Required

Bachelor's degree in related field is required

Proven ability to communicate effectively, both orally and in writing, with internal and external audiences

Capable of translating and presenting business requirements and reporting outputs into non-technical, understandable terms for various departments

Proficiency with Excel, Word, PowerPoint, and data visualization tools such as Power Pivot, Power Query, and Power BI

Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Strong problem-solving, quantitative, and analytical abilities

Strong ability to plan and manage numerous processes, people, and projects simultaneously

Preferred

A minimum of three (3) years of experience in data analysis within healthcare revenue cycle management is strongly preferred

Knowledge of anesthesia revenue cycle management being a plus

Benefits

Strong workplace culture. We care about each other as people. We build relationships and connections beyond the time spent on the job.

We provide competitive total rewards including salary, benefits – Day 1, retirement, profit sharing, life insurance, paid time off, holidays, education reimbursement, employee recognition for birthdays and anniversaries, fun team building events, and more.

We want you to succeed and our employer to employee relationship is proven to help you reach your goals and the goals of PAA.