ANS · 2 months ago
Client Account Manager (7+ Years of Experience)
Houston, TX
Full-time
Onsite
Senior Level
7+ years expANS is a consulting engineering firm focused on shaping the future of energy and infrastructure. The Client Account Manager will build and nurture client relationships, ensuring a high-touch experience while identifying new business opportunities and collaborating with the commercial team.
ArchitectureCivil EngineeringConstruction
Responsibilities
Build & Nurture Client Relationships
Serve as the primary point of contact for assigned clients, ensuring consistent communication and a high-touch experience
Understand client goals, preferences, and pain points to proactively offer solutions and support
Maintain long-term relationships that foster trust, loyalty, and repeat business
Identify new Opportunities at existing clients and increase share of wallet
Collaborate Across the Commercial Team
Partner with Business Development to transition new clients smoothly into ongoing relationships
Work with Proposal Writers to ensure client needs are accurately reflected in proposals and scopes
Coordinate with internal teams to keep projects aligned with client expectations
Strategic Account Management
Track client satisfaction, engagement, and feedback to identify opportunities for improvement
Monitor account health, flag risks early, and help resolve issues with empathy and urgency
Contribute to account planning and growth strategies alongside the Commercial Team Lead
Scale the ANS Way
Help formalize systems and processes that preserve our relational approach as we grow
Bring creativity and intentionality to client touchpoints—from kickoff calls to milestone celebrations
Represent ANS’s values in every interaction, making clients feel like part of the family
Qualification
Required
7-10 Years Experience in sales, business development, account management, client services, or relationship-based roles
Demonstrated track record at growing business with assigned accounts
Ability to manage multiple client relationships with care, clarity, and consistency
Proactive problem-solver who thrives in fast-paced, evolving environments
Experience with Customer Relationship Management (CRM) applications – Pipedrive or Salesforce
Proven track record of growing business and maintaining successful accounts
A people-first mindset with strong emotional intelligence and communication skills
Preferred
Familiarity with engineering, renewable energy, or professional services is a plus—but not required
Company
ANS
ANS is an award-winning multi-disciplinary firm delivering technical expertise, proactive solutions, and a client-centered approach.
201-500 employees
Funding
Current Stage
Growth StageRecent News
thecanadianpressnews.ca
2025-09-12
Company data provided by crunchbase