Brightflag · 11 hours ago
API Integration Specialist
NYC Metro Area
Full-time
Hybrid
Mid Level
$90K/yr - $130K/yr
3+ years expBrightflag is an AI-powered enterprise legal management platform that helps corporate legal departments operate with greater clarity, efficiency, and control. As an API Integration Specialist, you will engage with customers to understand their integration requirements and design robust solutions, collaborating closely with developers to deliver integrations that provide measurable value.
Artificial Intelligence (AI)Enterprise SoftwareLegalLegal TechSaaS
No H1B
Responsibilities
Engage directly with customers to understand integration requirements, workflows, and data needs
Design and document API integration solutions to connect Brightflag with diverse external systems (Accounts Payable, Document Management, Matter Management, etc.)
Translate customer requirements into detailed specifications, including data mappings, API endpoint definitions, and authentication requirements
Partner with developers to ensure integrations are built/configured in line with customer requirements and best practices
Support customer testing by preparing test data, creating test plans, and validating integrations for accuracy, performance, and reliability
Troubleshoot issues and act as the first line of problem-solving, escalating to engineering when needed
Provide clear guidance to customers and internal teams on integration processes, best practices, and troubleshooting
Identify and implement improvements to our integration methodology, tooling, and documentation, with a focus on automation and simplification
Develop light scripts or data transformations when required to support integration scenarios (preferred but not primary focus)
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Business Analysis, or equivalent work experience
3+ years of experience in designing/documenting API integrations in a customer-facing context
Strong understanding of RESTful APIs, JSON, XML, and web service standards; familiarity with SOAP and common authentication mechanisms
Experience working with Accounts Payable systems (e.g., Oracle, Netsuite, Coupa, SAP)
Familiarity with integration platforms (MuleSoft, Dell Boomi, Apache Camel) and API tools (Postman, SoapUI, Swagger)
Strong analytical and problem-solving skills, with the ability to troubleshoot complex integration issues
Excellent communication skills, capable of translating technical concepts into clear business terms for customers and vice versa
Ability to manage multiple projects and deadlines effectively in a fast-paced environment
A mindset for continuous improvement, with demonstrated ability to streamline processes, automate tasks, or improve deliverables
Preferred
Proficiency in programming languages such as Java, Python, or JavaScript an advantage
Benefits
401k plan with a company match
20 days PTO
Comprehensive health insurance, life insurance and long term illness/income protection
Home office set-up supports
Company
Brightflag
Brightflag is a legal technology company that provides a legal spend management and matter management platform for corporate legal teams.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$39.11MKey Investors
One PeakSands Capital VenturesTribal.vc
2025-05-29Acquired
2020-12-09Series B· $28M
2019-04-05Series A· $7.86M
Leadership Team
Ian Nolan
CEO
Alex Kelly
Co-Founder and COO, Host of In-House Outliers Podcast
Recent News
500 Global
2025-12-05
Business Post
2025-12-05
Wolters Kluwer Global Brand B.V.
2025-11-05
Company data provided by crunchbase