Sanel NAPA Auto Parts ยท 1 month ago
Outside Sales Representative - Uncapped Commission
Greenfield, MA, US
Full-time
Onsite
Entry, Mid Level
$42K/yr - $42K/yr
2+ years expSanel NAPA Auto Parts is a family-owned business that has been serving communities for over 100 years. The Outside Sales Representative is responsible for driving sales growth by building relationships with customers and ensuring exceptional service, while actively promoting Sanel NAPA's products and services.
AutomotiveSalesTrainingWholesale
Responsibilities
Follow all company safety policies and procedures to ensure a safe and secure working environment for yourself, customers, and team members
Actively participate in monthly safety meetings
Build and maintain strong customer relationships by delivering courteous, efficient and professional services
Identify and pursue new business opportunities through prospecting and cold calling while actively managing customers and maintaining relationships with existing customers
Generate and develop leads through proactively identify, engage and manage leads on a local basis
Achieve personal sales and profit quotas as assigned monthly
Identify specific needs of customers and align solutions with Sanel NAPA's offerings
Maintain up-to-date knowledge of current sales promotions while efficiently processing consumer rebates and customer registrations
Effectively highlight product features and benefits
Build and maintain long-term relationships with customers
Actively participate in programs and events, contributing to team success and fostering a collaborative environment
Report to management on customer relationships, pipeline, forecasts, and new prospects
Provide strong customer service including solving customer problems, complaints, and questions in person or by telephone in a complimentary manner
Report any problems immediately to management
Exhibit a friendly, approachable and helpful demeanor
Adhere to Sanel NAPA company policies, Professional conduct code and appearance and dress standards
Schedule and participate in training and complete all on-the-job training activities
Show excellent communication and organizational skills professionally
Attend scheduled sales meetings supporting a team environment, while striving to be the 'top performer' and driving business to the store
Assist in collecting past-due accounts as required
Thrive in a quota-driven environment, consistently meeting or exceeding targets
Must be willing to work flexible hours, including evenings, weekends, and holidays
Serve as a positive upbeat role model, demonstrating a strong sense of personal drive and enthusiasm
Flexible to work retail hours and be assigned to any store location as directed by management
Record all daily call notes in the CRM platform to track customer interactions and maintain accurate records
All other duties as assigned
Qualification
Required
High School diploma or GED required
2+ years of experience in a customer focused role and the ability to perform in a quota driven environment
Prior experience in a retail store or outside sales
Strong proficiency with Microsoft Office Suite, SharePoint, database experience and video use (Zoom/Teams) required
Effective communication skills as well as strong presentation and written skills
Proven ability to set and execute daily, weekly, and monthly agendas
Must be flexible and able to operate in a team environment
Reliable motor vehicle and Satisfactory Motor Vehicle Record required
Able to Interpret and explain instructions, processes and policies including financial, inventory and operational reports, to establish programs and procedures, identify, and define operational problems where limited standardization may exist, and recommend a plan of action to resolve the problem(s)
Ability to respond rapidly and effectively to changing requirements on short notice
Personal qualities of flexibility, integrity, and confidentiality
Acts in a professional manner by approaching others in a tactful manner; reacting well under pressure; treating others with respect and consideration regardless of their status or position; accepting responsibility for own actions, following through on commitments
Provides superior customer service to internal and external clients, customers and fellow team members
Must be willing to work flexible hours, including evenings, weekends, and holidays
Thrive in a quota-driven environment, consistently meeting or exceeding targets
Preferred
Bachelor's Degree in a related field or equivalent combination of education and work experience preferred
Benefits
Career Growth Opportunities
Employee Discount
6 Paid Holidays
Vacation, Personal & Sick Time
Life Insurance- Company Paid & Voluntary
Health, Dental and Vision Insurance
401 (k) & Profit Sharing with Company Match
Accidental & Critical Illness Insurance
Short & Long Term Disability
FMLA & Bereavement Leave
Company
Sanel NAPA Auto Parts
Sanel NAPA is a leading auto parts, heavy-duty truck parts, and body shop supplies distributer with 47 store locations throughout New Hampshire, Vermont, Maine and Massachusetts.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Matthew D'Amore
Chief Financial Officer
Company data provided by crunchbase