Staples · 2 weeks ago
SDO Service Technician Part Time 1st Shift
Helena, MT
Part-time
Onsite
Entry Level
$20.93/hr - $28.78/hr
1+ years expStaples is a business-to-business company focused on delivering efficient solutions to their customers. As a Service Technician, you will provide essential technical support, service, and maintain business equipment while ensuring customer satisfaction through direct communication and problem-solving skills.
ConsumerE-CommerceEnterprise SoftwareOffice SuppliesRetail
Responsibilities
Service and maintain business equipment such as: warewash equipment, dish machines, floor care and carpet care equipment
Direct contact and communication with customers
Responsible for communication with customers on technical information
Continually seek new methods and techniques for repairing and installing equipment
Test new equipment and ensure functionality
Detect malfunctions and repair machines immediately
Keep records and document service calls and parts used
Maintain inventory
Complete the necessary paperwork for billing manufacturers for services provided as well as warranty work
Help determine service call and installation priorities
Qualification
Required
High School diploma and/or Certificate from a Vocational / Technical school
1+ years of mechanical and/or electrical troubleshooting experience
Computer literate with basic knowledge of networking
Electronic & mechanical experience/aptitude
Valid driver's license with a safe driving record
Ability to manage time, meet deadlines, and efficiently maintain the proper functionality of equipment
Sound understanding of technical aspects of the equipment, including the ability to detect malfunctions
Ability to know and understand warranty processes
Ability to maintain a clean driver's license and drive safely and courteously in all kinds of weather and road conditions
An ability and willingness to maintain the cleanliness of the vehicle, including performing pre-trip vehicle inspections and reporting any maintenance concerns
Excellent communication skills
A team player with a positive attitude
Strong focus on customer service
Excellent communication skills
Able to work independently at customer sites
Demonstrated ability to handle and solve challenges and demonstrate initiative
Preferred
Basic plumbing skills
Basic electronic circuits testing skills
Benefits
112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday)
Inclusive culture with associate-led Business Resource Groups
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
And more!
Company
Staples
Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies.
10001+ employees
H1B Sponsorship
Staples has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (172)
2023 (147)
2022 (161)
2021 (121)
2020 (178)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
US Department of Energy
2024-07-09Grant· $7M
2017-06-28Acquired
1999-11-15Post Ipo Equity
Leadership Team
Michele Parzianello
Chief Sales Officer
Recent News
The Morning Call
2025-12-07
Agri Investor
2025-12-02
The Morning Call
2025-12-02
Company data provided by crunchbase