Mills Automotive Group · 2 months ago
Automotive Service Consultant
Fort Mill, SC
Full-time
Onsite
Mid Level
$60K/yr - $140K/yrMills Automotive Group is a family-oriented, well-established dealership that is expanding and seeking a high performing customer-focused Automotive Service Consultant. The role involves creating a unique and positive experience for customers while maintaining manufacturer training, providing maintenance recommendations, and communicating repair progress.
AutomotiveAutonomous VehiclesFinanceRetailSales
Responsibilities
Maintain manufacturer training and knowledge
Warmly greet customers upon arrival and obtain their vehicle information
Accurately document vehicle symptoms as described by customers
Provide maintenance recommendations based on age, mileage, and service history
Prepare detailed cost estimates for labor and parts
Communicate repair progress to customers and maintain regular updates
Verify final invoices align with services performed
Explain all completed work and associated charges to customers
Qualification
Required
Proven Success: A track record of delivering exceptional customer satisfaction
Experience: Previous experience as a Service Advisor, Service Consultant, or Assistant Lane Manager is required
Energy and Drive: A high level of enthusiasm and a commitment to excellence
Integrity: A professional demeanor and strong ethical standards
Growth-Oriented: A desire for a long-term career with opportunities for advancement
Benefits
Daily cash spiffs!
Comprehensive Benefits: Health, Dental, and Medical coverage
Financial Security: 401(k) retirement plan
Work-Life Balance: Paid time off and flexible scheduling
Career Growth: Opportunities to grow within a family-owned organization that promotes from within
Company
Mills Automotive Group
Mills Automotive Group is an automobile dealership firm that focuses on sales, service, and spare parts for new and used vehicles.
Founded in 2004
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Flack
Chief Financial Officer
Brad Cannon
SERVICE DIRECTOR
Recent News
Charlotte Business Journal
2024-02-24
2024-01-31
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