Guest Services Agent jobs in United States
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Peachtree Group · 3 months ago

Guest Services Agent

Peachtree Group is a company that provides a comprehensive benefits package and values exceptional guest service. The Guest Services Agent is responsible for processing check-ins and check-outs, managing billing, and assisting guests with their requests to ensure a high level of satisfaction.

Commercial LendingCommercial Real EstateHospitalityReal EstateReal Estate Investment

Responsibilities

Processing check-ins/outs
Securing payment
Verifying and adjusting billing
Assisting guests with reservations and requests
Anticipating guest needs
Exceeding expectations
Implementing creative solutions to provide exceptional service
Complying with brand standards

Qualification

Guest serviceCheck-in/out processingBilling verificationReservation assistanceProblem-solving

Required

Processing check-ins/outs
Securing payment
Verifying and adjusting billing
Assisting guests with reservations and requests
Providing friendly, professional, and timely service
Anticipating guest needs
Exceeding guest expectations
Implementing creative solutions to provide exceptional service
Complying with brand standards

Benefits

Medical
Dental
Vision
Disability
Life insurance
401(k) retirement match
Paid Holidays
Paid Time Off
Employee Assistance Program
Fund

Company

Peachtree Group

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Peachtree Group is a hospitality investment and management company specializing in branded, limited-service, and extended-stay hotels.

Funding

Current Stage
Late Stage
Total Funding
$150M
2024-01-29Debt Financing· $150M

Leadership Team

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Greg Friedman
Co-Founder, Managing Principal, and Chief Executive Officer
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Mitul Patel
Managing Principal
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Company data provided by crunchbase