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National Life Group · 6 hours ago

Training Program Manager - Business Insights

Addison, TX

Full-time

Onsite

Mid, Senior Level

$98K/yr - $143K/yr

5+ years exp

National Life Group is one of America’s fastest-growing insurance companies, dedicated to providing families with stability and peace of mind since 1848. The Training Program Manager will play a key role in building a data-savvy workforce by designing and managing learning programs that enhance data literacy among associates, ensuring effective decision-making and operational efficiency.

Health CareInsuranceLife Insurance

No H1B

Responsibilities

Define learning objectives, competency models, and curriculum pathways that build both foundational and advanced skills in data interpretation and application

Partner with Operations leadership, data teams, and subject matter experts to align training programs with business priorities and analytics capabilities

Assess current state of data knowledge within the function and create learning pathways for different audiences (front line staff, managers, senior leaders)

Deliver engaging training through multiple modalities (classroom, e-learning, workshops, coaching, and microlearning)

Facilitate workshops and presentations to educate stakeholders on data interpretation and analysis and applying data visualization best practices

Teach stakeholders effective data visualization techniques using charts and graphs

Translate complex data concepts into accessible learning experiences that are relevant to operational roles

Promote awareness of data quality issues and share best practices for data collection and management

Act as a learning advisor by coaching leaders and teams on how to embed data-driven thinking into decision making

Collaborate with data governance, analytics, and operations leadership to align training with enterprise data strategy and systems

Collect and apply feedback to continuously evolve the program to meet changing business needs and data landscape

Define success metrics to evaluate learner progress and overall program effectiveness

Track and communicate program outcomes, demonstrating how data literacy training contributes to improved performance and business results

Recommend and implement program improvements based on evaluation data and business needs

Qualification

Data analyticsInstructional designCurriculum developmentSQLPower BITableauData governanceMicrosoft Office SuiteData visualizationCoachingStakeholder engagement

Required

12 years of total combined post-secondary education and relevant work experience, which may include: Bachelor's degree in education, Data Science, Business Analytics, or a related field and 8 or more years of related work experience, OR Advanced degree and 5 or more years of related work experience, OR 12 or more years of total equivalent work experience

Extensive experience (5+ years) in learning & development, instructional design, or organizational effectiveness, with a strong focus on data and/or analytics

Strong background in data concepts, analytics tools (e.g., SQL, Power BI, Tableau, Excel), and data governance principles

Prior experience in life insurance or financial services operations is highly desirable

Proficiency in Microsoft Office Suite, with advanced expertise in Excel

Knowledge of database structures and blending data from multiple sources

Proficiency in Tableau for data analysis and visualization; SQL proficiency is helpful but not required