Empower · 1 day ago
Customer Intake Senior Associate
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $80K/yr
2+ years expEmpower is a fast-growing, profitable startup on a mission to transform the gig economy. The Customer Intake Senior Associate will be responsible for verifying the accuracy of new customer account information and communicating with customers to ensure their information is complete.
AppsInformation TechnologyRide SharingSoftware
No H1B
Responsibilities
Verify and ensure the accuracy of customer account information
Communicate and work with customers via phone, email and messaging, to ensure their account information is accurate and complete
Work in collaboration with Empower customer success team
Qualification
Required
You are extremely detail-oriented and organized
Polished written and verbal communication skills
Experience in a customer service/support role or call center environment (preferably for a financial institution)
Familiar with Zendesk
Team-first mentality and a professional attitude
College degree
2+ years of professional experience
Preferred
Experience in finance or accounting roles
Benefits
Equity
Performance based bonus
Competitive benefits
Company
Empower
Empower is a software company that operates and provides a ridesharing platform.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$10.12M2022-10-14Series Unknown
2021-12-27Series Unknown· $1M
2021-03-31Series A· $6.63M
Leadership Team
Joshua Sear
Founder & CEO
Recent News
2025-11-09
eyeofriyadh.com
2025-10-31
Company data provided by crunchbase