Agilant Solutions, Inc. · 2 days ago
Configuration Engineer / Manager
Port Washington, NY
Full-time
Onsite
Mid, Senior Level
$60K/yr - $65K/yr
3+ years expAgilant Solutions, Inc. is a national technology solutions provider delivering comprehensive IT services across multiple industries. The Configuration Engineer / Manager is responsible for overseeing daily configuration and imaging operations, ensuring devices are prepared accurately and securely for deployment. This role combines technical expertise with leadership and process management, aimed at improving workflows and client satisfaction.
Information TechnologySoftware
Hiring Manager
Elizabeth Dang
Responsibilities
Lead, mentor, and develop the Configuration Team to ensure consistent performance, accuracy, and adherence to SLAs
Manage daily workload distribution, scheduling, and task prioritization to meet project timelines
Conduct regular quality control checks to maintain accuracy and compliance with client standards
Identify and implement process improvements to drive efficiency and reduce rework
Design, build, and maintain standard system images for Windows, macOS, and other supported operating systems
Manage and maintain imaging platforms and tools such as MDT, SCCM, Autopilot, or equivalent solutions
Collaborate with internal project managers and client stakeholders to define imaging requirements and translate them into repeatable configuration standards
Ensure proper documentation of all imaging procedures, asset tagging, and kitting workflows
Act as the technical escalation point for complex configuration or imaging issues
Maintain inventory accuracy and device accountability throughout staging and deployment
Serve as the primary technical point of contact for configuration-related client interactions
Participate in project kickoff calls and ongoing meetings to align deliverables with client expectations
Address client feedback promptly and troubleshoot post-deployment configuration issues as needed
Qualification
Required
3–5 years of experience in IT configuration, imaging, or systems deployment
1–2 years of experience in a leadership or supervisory role within a technical operations or configuration environment
Proven ability to create and maintain custom system images for Windows 10/11 and macOS
Hands-on experience with imaging and deployment tools such as SCCM, MDT, Autopilot, or similar
Familiarity with scripting languages (PowerShell, Batch, Bash) a plus
Strong understanding of hardware configuration, BIOS settings, and device preparation best practices
Excellent organizational, communication, and time management skills
Comfortable engaging directly with clients and explaining technical processes in a professional manner
Preferred
Microsoft certifications such as MD-100, MD-101, or equivalent
Experience working in a high-volume configuration or staging environment
Knowledge of IT asset management, logistics coordination, and hardware lifecycle processes
Benefits
Health insurance
401(k)
Paid time off
And more
Company
Agilant Solutions, Inc.
We are a global provider of digital transformation and IT managed services.
501-1000 employees
H1B Sponsorship
Agilant Solutions, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (2)
2022 (1)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
Sonny Chabra
Chief Executive Officer
Company data provided by crunchbase