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National Life Group · 2 weeks ago

Continuous Improvement Analyst

Montpelier, VT

Full-time

Onsite

Mid Level

$82K/yr - $121K/yr

3+ years exp

National Life Group is one of America’s fastest-growing insurance companies, aiming to provide families with stability. The Continuous Improvement Analyst will evaluate new product development, automation, and process improvement opportunities, collaborating with stakeholders to derive actionable plans for effective execution.

Health CareInsuranceLife Insurance

No H1B

Responsibilities

Collaborate with business SMEs to assist the product development team with process analysis and design activities. This aims to facilitate faster time to market while maintaining the integrity of the operating model and ensuring processing efficiency

Assess the operational impacts of regulatory changes on affected processes across the value chain. Develop proposals to modify processes that minimize the negative effects of regulatory changes on customer experience and processing efficiency

Assist the business in identifying and analyzing opportunities for process improvement and/or automation by focusing on unnecessary complexity and finding better way of working to deliver greater value and efficiency

Lead workshops with key stakeholders to generate ideas, demonstrate an understanding of upstream and downstream impacts, and identify innovative solutions

Use process visualization and quantitative analysis to effectively communicate gaps and opportunities in current processes

Identify key success measures for any changes implemented. Create workflows, dashboards, or Excel reports to track these measures and provide greater visibility for the business as needed

Monitor the results of implemented changes to ensure that business outcomes are achieved and report on the effectiveness of these changes

Qualification

Business process engineeringProcess improvementLife & Annuity insuranceBusiness process mappingMicrosoft OfficeCBPP certificationLean Six Sigma certificationLOMA ALMIFLMI certificationAnalytical skillsCuriosityCommunicationTeam collaboration

Required

Bachelor's degree in business process management, business administration, industrial engineering management or related field

3-5 years business process engineering or process improvement experience

Life & Annuity insurance experience required

Excellent understanding of business process mapping and modeling techniques with a focus on driving business outcomes

Lead working sessions with a wide group of stakeholders leveraging to grasp the situation and facilitate complex problem solving

Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of supplier partners, senior managers and subject matter experts

Exercise sound judgment and independent thinking in decision making while balancing need for collaboration within a team

Strong analytical including a thorough understanding of how to interpret business needs and translate them into operational requirements

Demonstrate a healthy curiosity and passion to continually learn and improve business acumen

Proficient user of Microsoft Office (Excel, Word, Outlook and PowerPoint)

Preferred

CBPP certification

Lean Six Sigma certification

LOMA ALMI or FLMI certification

Benefits

Your benefits start day one and are flexible and customizable to your and your family’s specific needs.

A full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave)

Participate in National Life’s discretionary annual incentive programs