PACSUN · 2 months ago
Seasonal Digital Specialist - Crabtree Valley 179
Raleigh, North Carolina, United States
Full-time
Onsite
New Grad, Entry LevelPacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. The Digital Support Specialist plays a key role in driving sales and profitability by ensuring the smooth execution of all digital operations, contributing to an exceptional omni-channel customer experience.
FashionSports
Responsibilities
Interacts professionally and effectively through verbal and written communication with all employees, peers and customers
Knowledge of the store product and strong organization skills
Accepts and improves performance after receiving feedback from supervisors
Demonstrates ability to work well with other team members through team selling, tasks assignments, floor sets, etc
Ability to work within team environment; builds positive team relationships that benefit the overall store performance
Delivers an engaging, positive and authentic customer digital experience
Complete all tasks in a timely and efficient manner
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs
Be an expert of process, shipping, technology, accuracy, efficiency and customer experience
Be a part of and lead team to drive the Omni customer experience in store
Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery
Set the example by quickly and accurately picking, packing, and shipping online customer orders
Takes direction/feedback and seeks ways to improve overall productivity
Ability to work independently, is self-motivated, and works with a sense of urgency
Qualification
Required
Passion for product, brands, fashion and trends
Effective written, verbal and presentation skills
Strong communications skills
Excellent time management skills
Proficient in math and possesses strong computer skills
Ability to work independently, is self-motivated, and works with a sense of urgency
Ability to work within team environment; builds positive team relationships that benefit the overall store performance
Interacts professionally and effectively through verbal and written communication with all employees, peers and customers
Knowledge of the store product and strong organization skills
Accepts and improves performance after receiving feedback from supervisors
Delivers an engaging, positive and authentic customer digital experience
Complete all tasks in a timely and efficient manner
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs
Be an expert of process, shipping, technology, accuracy, efficiency and customer experience
Achieve fulfillment goals and store expectations by supporting priorities for SFS, BOPIS and Same Day Delivery
Set the example by quickly and accurately picking, packing, and shipping online customer orders
Takes direction/feedback and seeks ways to improve overall productivity
The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds
The associate must frequently sit/stand for long periods of time and climb ladders as needed
While performing the duties of this job, the associate is regularly required to talk or hear
The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat
Ability to maneuver around sales floor, stockroom and office areas
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
Ability to work in open environment with fluctuating temperatures and standard lighting
Ability to work a range between 5-25+ hours per week is required
Flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required
Company
PACSUN
Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art, and sport. Co-created in Los Angeles.
Founded in 1982
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2016-09-07Acquired
Leadership Team
Russell Bowers
CFO
Brieane Olson
Chief Brand Officer
Recent News
Morningstar.com
2026-01-11
Company data provided by crunchbase