Figment · 2 months ago
Global Sales Engineering Manager
New York, NY
Full-time
Onsite
Director/Executive
$190K/yr - $220K/yrFigment is a leading provider of blockchain infrastructure and staking solutions, helping institutional clients optimize their crypto rewards. The Global Sales Engineering Manager will lead the technical sales function, drive operational excellence, and collaborate with various teams to enhance customer experiences and improve sales performance.
BlockchainComputerCryptocurrencyInfrastructureNetwork Security
Responsibilities
Lead and scale a high-performing global SE team
Hire, coach, and develop SEs across regions. Define coverage, specialization, and career paths
Establish implementation plans, SLAs, and playbooks that create consistency while allowing regional nuance
Partner with AEs to run discovery, solution design, security/compliance evaluations, and executive-friendly technical narratives
Standardize PoC entry/exit criteria, success metrics, and handoffs to delivery and CS
Conduct world-class demos and deep product/protocol expertise across staking, validator ops, key management, custody, and Figment’s API
Serve as an executive point of escalation for complex evaluations and strategic accounts
Systematically capture client and partner feedback for Product and Partnerships
Build and maintain reference architectures, playbooks, and reusable assets that improve deal velocity and win rate
Orchestrate cross-functional responses with Security, Legal, and Product
Improve RFP/DDQ quality, turnaround times, and win rates with repeatable artifacts
Instrument KPIs such as win rate on SE-supported deals, PoC success and cycle time, RFP/DDQ turnaround, time to delegation, and SE utilization
Forecast capacity, prioritize work, and report outcomes to GTM leadership
Qualification
Required
Extensive experience leading Sales Engineering, Solutions Architecture, or similar teams serving enterprise or institutional clients
Strong understanding of and passion for crypto and staking, including validator operations, protocol dynamics, and custody/HSM concepts
Experience using and building onchain products on at least one major protocol, such as Ethereum or Solana
Proven ability to communicate complex technical topics to executives and non-technical stakeholders
Track record building repeatable evaluation motions: discovery, PoC design, technical validation, and compliant handoffs
Skill in developing SE talent, establishing operating mechanisms, and partnering cross-functionally with Sales, CS, Product, and Partnerships
Proficient in at least one programming language, with practical JS scripting skills preferred
Preferred
Programming and scripting: JavaScript, plus Python or Go familiarity for tooling
APIs and testing: REST, Postman, CLI
Source control: Git, GitHub or GitLab
Cloud and containers: AWS or GCP basics, Docker for local repros and PoCs
Blockchain and validator context: protocol SDKs and libraries, RPC endpoints, node/validator CLIs, key tooling
Security and keys: HSM and custody platform concepts, KMS or Vault familiarity
Collaboration and GTM: Salesforce, Notion, Jira, Slack, Zoom; diagramming tools such as Lucidchart or Figma
Benefits
100% remote-first environment.
4 weeks of PTO that kick in day one, with an additional 1 week of flex days.
Extended company-paid health benefits that kick in day one.
Best in class parental leave and flexible arrangements.
A home office stipend to create a space that you enjoy working in.
Monthly Wifi reimbursement.
A yearly Learning & Development budget.
401K (US) or RRSP match (Canada).
Stock Options in the company.
A competitive MBO bonus that will be discussed during your initial interview call.
Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!
Company
Figment
Figment provides institutional-grade staking infrastructure for various blockchain protocols.
Founded in 2018
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$164.01MKey Investors
C1FundThoma BravoAva Labs
2025-10-06Secondary Market
2023-01-01Series Unknown
2021-12-20Series C· $110M
Leadership Team
Andrew Cronk
Co-founder, Chief Product Officer
Ryan Funduk
Co-founder
Recent News
2025-11-23
2025-11-20
2025-11-19
Company data provided by crunchbase