UL Solutions · 2 months ago
Renewals Specialist
Vancouver, WA
Full-time
Hybrid
Mid Level
$61K/yr - $68K/yrUL Solutions has been pioneering change since 1894, leading the way in safety science. The Renewals Specialist will manage a portfolio of clients, ensuring successful renewals engagements and maintaining account-specific insights to inform forecasting.
AdviceAnalyticsEducationPublic Safety
Responsibilities
Has acumen and potential to manage a portfolio of clients in a SaaS or tech environment, servicing customers through strategic calls and engagements
Serves as a single point of contact for renewals engagements for assigned SMB or Midmarket accounts
Responsible for maintaining account-specific insights and renewals data, to inform forecasting with the highest possible accuracy
Takes ownership and is responsible for the renewal process to ensure completion before or by the contract due date
Has experience in creating and executing successful action plans to meet our customers' goals and/or resolve issues
Able to work independently and collaborate with cross-functional teams until an issue is resolved and communicated to customers
Able to build trust, transparency and loyalty with customer contacts to ensure customer success
Enjoy learning new things on your own and can quickly adapt to change and new environments
Provides input to Sales Executives, TSR/TISR, and Software Solution Architect (where appropriate) to inform renewals and sales strategy
Able to translate technical issues and/or processes to help your clients understand
Has strong communication skills using virtual collaboration tools, and enjoys presenting and speaking to new people
Your style is concise yet empathetic, focused on listening and learning from your clients
Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
Performs other duties as directed
Qualification
Required
Has acumen and potential to manage a portfolio of clients in a SaaS or tech environment, servicing customers through strategic calls and engagements
Serves as a single point of contact for renewals engagements for assigned SMB or Midmarket accounts
Responsible for maintaining account-specific insights and renewals data, to inform forecasting with the highest possible accuracy
Takes ownership and is responsible for the renewal process to ensure completion before or by the contract due date
Has experience in creating and executing successful action plans to meet our customers' goals and/or resolve issues
Able to work independently and collaborate with cross-functional teams until an issue is resolved and communicated to customers
Able to build trust, transparency and loyalty with customer contacts to ensure customer success
Enjoy learning new things on your own and can quickly adapt to change and new environments
Provides input to Sales Executives, TSR/TISR, and Software Solution Architect (where appropriate) to inform renewals and sales strategy
Able to translate technical issues and/or processes to help your clients understand
Has strong communication skills using virtual collaboration tools, and enjoys presenting and speaking to new people
Your style is concise yet empathetic, focused on listening and learning from your clients
Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices
Performs other duties as directed
Benefits
Health benefits such as medical, dental and vision
Wellness benefits such as mental and financial health
Retirement savings (401K)
Paid time off including vacation (15 days)
Holiday including floating holidays (12 days)
Sick time off (72 hours)
Company
UL Solutions
UL Solutions is a safety science company that promotes safety science through research and investigation.
Founded in 1894
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3.25B2025-12-03Post Ipo Secondary· $975M
2025-10-28Post Ipo Debt· $1B
2024-09-05Post Ipo Secondary· $980M
Leadership Team
Jennifer Scanlon
President & CEO
Scott. D'Angelo
Executive Vice President, Chief Legal Officer and Corporate Secretary
Recent News
2026-01-11
Company data provided by crunchbase