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National Life Group · 2 weeks ago

Senior Business Insights Analyst – Operational Capacity Forecasting

Addison, TX

Contract

Onsite

Senior Level

$103K/yr - $151K/yr

5+ years exp

National Life Group is one of America’s fastest-growing insurance companies, aiming to provide stability and peace of mind to families since 1848. The Senior Business Insights Analyst will deliver high-value business insights to support operational leaders through analytical solutions, focusing on operational capacity forecasting and data-driven decision-making.

Health CareInsuranceLife Insurance

No H1B

Responsibilities

Develop, implement, and refine forecasting models to predict operational capacity needs across multiple functions (e.g., staffing, demand, production, service delivery)

Analyze historical and real-time data to identify patterns, trends, and gaps that impact capacity planning

Collaborate with cross-functional teams (Operations, HR, Finance) to gather data inputs and align forecasting assumptions

Build dashboards, reporting tools, and self-service solutions to communicate capacity forecasts, risks, and recommendations to stakeholders by blending, transforming, and aggregating multiple data sources

Conduct scenario planning and sensitivity analysis to model the impact of business changes (e.g., new product launches, seasonal demand spikes) and influence the strategy to address identified business gaps

Monitor forecast accuracy and continuously improve model performance through back-testing and refinement

Use complex data to develop actionable steps and deliver relevant storylines that will drive results and shape business strategy

Develop strong relationships and educate others at all levels across the organization by breaking down complex storylines, variables, or trends

Effectively communicate insights at all levels across the Enterprise

Support other analysts in drawing connections across CIG or the Enterprise

Play an instrumental role in onboarding new teammates, upskilling less experienced analysts, and leading team projects

Adhere to internal controls and governance procedures and ensure that team members are doing the same

Aid in the development of future-state data needs

Qualification

Forecasting modelsData analysisTableauAlteryxSQL proficiencyPredictive analyticsDatabase structuresMicrosoft Office SuiteCommunication skillsCollaboration skills

Required

12 years of total combined post-secondary education and relevant work experience, which may include: + Bachelor's degree in a quantitative field (e.g., Economics, Math, Finance, Data Analytics, Data Science, or similar) and 8 or more years of related work experience, OR + Advanced degree and 5 or more years of related work experience, OR + 12 or more years of total equivalent work experience

Proficiency in Microsoft Office Suite with an emphasis on Excel

Skilled in understanding database structures, blending data from different sources, and creating new data sources

Proficiency in Tableau and Alteryx for data analysis, visualization, and statistical modeling; SQL proficiency is helpful but not required