LMI · 1 month ago
Technical Communications & Adoption Specialist
Reston, VA
Full-time
Onsite
Senior Level
5+ years expLMI is a digital solutions provider focused on enhancing government impact through innovation. The Technical Communications & Adoption Specialist will support a national intelligence agency by developing communication strategies and materials that promote user adoption of new technologies, ensuring stakeholders are engaged and informed throughout the process.
AnalyticsConsultingInformation TechnologyLogisticsManagement ConsultingProfessional Services
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide marketing, communications, and community engagement support to the program
Develop, initiate , and maintain leadership communication strategy, messaging, and dissemination plans, including communications plans and community outreach and external collaboration plans aligned with the program
Design and execute a comprehensive stakeholder engagement strategy including activities such as interview protocols, survey design, and workshop facilitation
Establish, implement, and manage adoption management plans and procedures, to include adoption strategies, readiness assessments, and feedback mechanisms for continuous improvement
Collaborate with technical and mission teams to identify success stories, use cases, and key benefits that demonstrate mission value
Support organization-wide rollout through user engagement and adoption facilitation
Develop and disseminate communications products including slick sheets, one-pagers, white papers, FAQs, newsletters, infographics, and PowerPoint presentations
Translate technical language into plain language for non-technical audiences while maintaining accuracy and credibility
Engage in continuous communication with stakeholders to provide updates, gather feedback, and make necessary adjustments
Measure engagement and effectiveness of outreach efforts to continually improve communications and adoption strategies
Enable project leadership to provide the highest-quality findings, briefs, and messaging to agency leadership to ensure rapid resolution on key issues, effective decision-making on critical opportunities, and accurate capture of historic information
Organize and support facilitation outreach campaigns such as training sessions, roadshows , demos to promote awareness, adoption, and proficiency of new tools and features
Support team with various consulting tasks, such as task tracking, note-taking, communications, and other tasks, as determined necessary by the task lead or Program Manager
Demonstrate commitment to transparency and deliver content that increases engagement
Capture effort risks and issues for effective escalation and resolution
Qualification
Required
Bachelor's degree from an accredited college or university in business, communications, marketing, or a related discipline
5+ years of experience in strategic communications, marketing, community engagement, and change management in federal agencies or large organizations
Expertise in creating slick sheets, white papers, PowerPoint presentations, graphics, and other storytelling materials
Strong proficiency with Microsoft tools and programs, including Excel, Office 365/SharePoint, and Teams
Knowledge of developing and executing communications and adoption management plans
Strong facilitation, analytic, and problem-solving skills
Ability to work collaboratively and iterate products with a variety of internal and external stakeholders
Ability to work with a team of professionals in a remote environment on expedited timelines
Ability to be comfortable working in ambiguous situations and with unclear direction
Active TS/SCI required. CI Polygraph required for the position; candidates without a current polygraph will be sponsored for upgrade
Preferred
Master's degree or higher in a related discipline
3+ years of consulting experience
Prosci, ADKAR, or CCMP certification
Experience with organizational transformation and technology adoption
Experience in graphic development and design
Company
LMI
LMI is a consulting firm dedicated to improving the management of government.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.25MKey Investors
Mission Daybreak
2022-09-19Grant· $0.25M
2022-07-12Private Equity
2020-12-21Acquired
Leadership Team
Joshua Wilson
Chief Executive Officer
Recent News
Washington Technology
2025-10-03
2025-10-02
Washington Technology
2025-08-09
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