Wells · 7 hours ago
SYSTEMS ADMINISTRATOR
Wells is a company focused on delivering exceptional concrete products and solutions, and they are seeking an IT Systems Administrator to oversee and enhance their IT infrastructure. The role involves managing systems, servers, and networks, ensuring security and compliance, and providing user support to resolve IT-related issues.
ManufacturingReal Estate
Responsibilities
Systems Management: Work with a team of system administrators to plan, implement, manage and support enterprise IT systems, servers, backup and storage infrastructure across multiple data centers and cloud locations in a WAN environment
Software and Applications: Manage and update various software applications used across the organization, such as enterprise resource planning (ERP) systems, project management tools, CAD applications, and production software
Security and Compliance: Implement and maintain robust security measures to protect Wells' sensitive data and IT infrastructure. Regularly monitor for potential security threats and promptly respond to any security incidents
Backup and Disaster Recovery: Establish and maintain a reliable data backup and disaster recovery strategy to safeguard critical business information and minimize downtime during unforeseen events
Asset Management, Budgeting, and Planning: Participate in asset management, budgeting, and planning activities throughout the year to ensure the efficient allocation of resources and the alignment of IT initiatives with organizational goals and objectives
System Upgrades and Enhancements: Plan and execute upgrades and enhancements to IT systems, ensuring they align with business requirements and support Wells' continuous growth
Documentation: Create and maintain comprehensive documentation of IT systems, configurations, and standard operating procedures
IT Infrastructure Improvement: Collaborate with cross-functional teams to identify opportunities for enhancing IT infrastructure, proposing and implementing solutions to optimize efficiency and productivity
User Support: Act as a valuable resource and backup to the desktop administrators, assisting in resolving complex IT-related issues escalated from the first-level support team. Provide expert technical assistance to end-users, ensuring timely problem resolution and minimal downtime. Collaborate with the desktop support team to identify recurring issues and participate in implementing permanent solutions
Qualification
Required
Bachelor's Degree in Computer Science or a related technical discipline is highly preferred
4+ years of relevant work experience with a BS/BA, or 6+ years of relevant work experience
Ability to take ownership of tasks, projects, and goals, proactively seeing them through to a successful completion
Ability to accurately scope work, provide detailed status reports, and timely escalations
Excellent interpersonal and communication skills, both verbal and written, able to communicate effectively with technical and non-technical users
Strong organizational skills, quick learner, and demonstrated problem solver
Work well independently and as part of a team
Proficiency in the configuration, deployment, and maintenance of Windows Servers and Windows clients
Proficiency in the management of Active Directory, group policies, file shares and related access permissions
Proficiency in networking and routing protocols, firewalls, network security, and cybersecurity best practices
Experience configuring, managing, and supporting Microsoft O365, SharePoint, OneDrive, Teams, and other Microsoft services and systems
Experience with cloud computing platforms and services (AWS, Azure, etc.)
Working knowledge of various scripting methods and automation: PowerShell, VBS, Python, etc
Experience with automated deployment of applications and patches
Experience with Mobile Device Management systems to support iPads and/or other tablets
Ability to sit or stand for extended periods of time
Manual dexterity and hand-eye coordination for typing, filing, and using office equipment
Visual acuity and ability to read small print
Hearing acuity and ability to communicate effectively with others
Ability to lift and move office supplies and equipment
Mobility and ability to move around the office as needed
Possession of a valid driver's license, and the ability to operate a motor vehicle
Preferred
Industry certifications preferred
Experience with the following a plus: Microsoft InTune, Microsoft Dynamics Business Central and CRM, Microsoft SQL, UKG Pro and Dimensions, Cisco switches, Meraki firewalls and access points, Bluebeam Revu, and supporting/installing AutoCAD and Revit
Benefits
Health, dental and vision insurance
Paid premiums for short- and long-term disability, and life insurance
Wellness Incentives
Paid holidays
Flex spending for medical and daycare
Health savings account (HSA)
401(k) plan with profit sharing
Access to Nice Healthcare
Employee Assistance Program
Paid Time Off (PTO)
Wishbone Pet Insurance
Critical Illness Benefit Plan
Accident Insurance Plan
Voluntary Hospital Indemnity Plan