Technical Service Representative (Liquid UV Flexo ink) jobs in United States
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INX International Ink Co. · 2 months ago

Technical Service Representative (Liquid UV Flexo ink)

INX International Ink Co. is a leading producer of inks, recognized for innovation and sustainability. The Technical Service Representative will serve as the main point of contact for a key customer, performing color matching, managing databases, and providing technical support at customer locations.

Manufacturing

Responsibilities

Performing color matching and completing drawdown requests
Managing color/standard database
Communicating with the customer on color match and technical requests
Performing lab functions when working out of the lab
Performing Technical Service at customer locations
Controlling Work-off, press-side technical support, housekeeping and monthly reporting
Handling Inventory management and record-keeping
Following all safety requirements
Dispensing inks, performing color matches, supporting/training ink room staff

Qualification

Color matchingTechnical serviceSAP experienceInk industry experienceCustomer service skillsBasic math skillsReading comprehensionMicrosoft Suite proficiencyCommunication skills

Required

Have a High School graduate or G.E.D. equivalent
Must be able to pass a color vision test
Have the ability and willingness to travel
Be able to match colors effectively
Demonstrate excellent customer service skills
Effectively communicate with peers and customers
Have excellent written, reading comprehension and basic math skills
Have the ability to lift up to 50 lbs. frequently

Preferred

Associate degree from 2-year college or trade school
Previous ink inplant experience
SAP experience and proficient with Microsoft Suite programs
3-5 years in the ink industry and experience in commercial printing

Benefits

Medical
Dental
Vision
Life insurance
Disability
Pet insurance
HSA
FSA
Long-term care
401(k)
Paid Volunteer Time Off
Paid Parental Leave

Company

INX International Ink Co.

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INX International Ink Co.

Funding

Current Stage
Late Stage

Leadership Team

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Randy LaCaze
VP / CTO Digital Integration Division
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Company data provided by crunchbase