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Georgetown Behavioral Health Institute · 2 months ago

Business Development - Community Liaison - Full Time

Georgetown, TX

Full-time

Onsite

Mid Level

3+ years exp

Georgetown Behavioral Health Institute is seeking a Community Liaison to assist in the design, planning, and implementation of new Business and Industry initiatives. The role involves evaluating new services, conducting marketing and public relations projects, and maintaining relationships with referral sources.

Health CareHospitalMedicalMental Health

Responsibilities

Assists in identifying and evaluating new services and programs shared with administration after listening to customer feedback

Assists in researching and gathering information and materials to develop public relations, marketing and other hospital communication projects

Assists in planning, organizing and conducting various internal and external activities for department such as facility tours, health fairs, open houses, networking events, etc

Prepares strategic plans on a quarterly basis

Performs related duties, as requested

Demonstrates effective prospecting and qualifying skills

Demonstrates effective use of the SALES process with existing and prospective referral sources

Asks for business referrals in each encounter

Successfully meets sales team standards, including mix of scheduled appointments, cold calling, follow-ups, and discharge information drop-offs

Maintains the data base system associated with sales activities

Participates in ongoing self-study training of product knowledge and competitive offerings

Takes responsibility for training for personal development

Actively supports the company's ongoing referral communication and development program

Maintains positive working relationships within the industry and with other key agents of the company

Supports the company's and department financial goals

Performs related duties, as requested

Upholds the Organization's ethics and customer service standards

Flexible to work in Call Center when needed

Qualification

Healthcare marketing experienceCommunity relations experienceCommunication skillsPatient rightsBilingual (English/Spanish)Problem-solving skillsSales strategy planningRelationship buildingNegotiation skills

Required

Bachelor's degree in marketing or related field or five years relative experience preferred

High School diploma/GED required

3 years in healthcare marketing and/or community relations, preferably in behavioral health

Must possess excellent written and verbal communication skills

Ability to take initiative, problem solve and follow through appropriately

Knowledgeable of patient rights and laws pertaining to mental health and regulations pertaining to psychiatric nursing and the treatment of the mentally and emotionally disturbed patients

Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures

Communicate effectively with a variety of individuals and function calmly in situations, which require a high degree of sensitivity, tact, and diplomacy

Provide prompt, efficient, and responsive service

Ability to exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations

Excellent written and oral communication English skills; skills in facilitating and/or co-facilitating process-oriented and didactic groups

Ability to read, analyze, and interpret general business materials, professional journals, technical procedures, or governmental regulations

Ability to write reports, business correspondence, proposals and grant submissions

Ability to effectively present information both electronically and in person and respond to questions from clients, customers and the general public

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists

Ability to interpret a variety of instructions

Ability to effectively plan sales strategy

Ability to negotiate and build relationships

Must successfully pass background check, drug screen, physical, and be able to provide positive employment references

With or without reasonable accommodations, must be able to stoop, kneel, crouch, reach, stand for sustained period of time, walk, pull, lift, raise and move objects from position to position (up to 50 lbs.), finger grasp; feel sizes, shapes, temperatures, and textures; express or exchange ideas orally and potentially loudly, accurately, or quickly; visually detect, determine, perceive, identify, recognize, judge, observe, inspect, assess; perceive the nature of sound with or without correction; perform repetitive motions of the wrist, hands, or fingers